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Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
1,435 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,435 reviews
September 30, 2021
Becky Arellano is the perfect sales person, knowledgeable and sweet. She was accommodating, thorough, eager to help even after the sale of the car and following up. I give her a 5 and sweet. She was accommodating, thorough, eager to help even after the sale of the car and following up. I give her a 5 More
by RUTH
Verified CustomerEmployees Worked With
Jimmy Yac
September 28, 2021
They let go the salesman I bought my car from the next morning so no one knew the details of my case and when I came to pick up the car I was sitting in the dealership and no one had information to help m morning so no one knew the details of my case and when I came to pick up the car I was sitting in the dealership and no one had information to help me. I had to flag down someone from finance to call the salesman who told them he’d been fired. No one in the office even knew! The salesperson they eventually replaced me with seemed like a trainee. All the hard work was being done by the finance team - they were wonderful and went above and beyond. More
by EMILY.LIMYUN.DEAN
Employees Worked With
Joon, Scott, Ellie
September 03, 2021
great experience, fealty with Hayk super professional answered all my questions gave me different options, was very patient and helped me make the right choice for me and my family answered all my questions gave me different options, was very patient and helped me make the right choice for me and my family More
by VICCHOLAKYAN
Employees Worked With
A A
August 27, 2021
Went to Lexus of Beverly Hills via a friend's recommendation. The team made the process easy. Appreciate the help given. Would highly recommend this dealership. recommendation. The team made the process easy. Appreciate the help given. Would highly recommend this dealership. More
by CL_BRIONES
Employees Worked With
Scott
August 27, 2021
Best dealership that I have ever done business with. Great pricing, fast, professional service and they made purchasing a car a positive experience. I would return to purchase another car and recommend Great pricing, fast, professional service and they made purchasing a car a positive experience. I would return to purchase another car and recommend them to everyone. More
by Killerball
August 25, 2021
Once I decided to buy my car, no one was helpful. Seems like the dealership and LFA do not communicate well. Thankfully, Jennie at Jim Falk finally stepped in and took good care of me. Absent Jennie, my like the dealership and LFA do not communicate well. Thankfully, Jennie at Jim Falk finally stepped in and took good care of me. Absent Jennie, my review would be one star. More
by HILLANDY25
August 24, 2021
Beverly Hills Lexus was great. Words can't explain how easy they made the whole process. Alexander was great, he made me feel at home in the dealership. easy they made the whole process. Alexander was great, he made me feel at home in the dealership. More
by Diane
Employees Worked With
Alexander H.
August 06, 2021
Becky ⭐️⭐️⭐️⭐️⭐️Bu the car,the windows has damages,defective And I would like to check the price,monthly payment of car,as it has defects Thank you damages,defective And I would like to check the price,monthly payment of car,as it has defects Thank you More
by ZARA_ZARA_777777
July 29, 2021
Overall good service Things were promised in a timely manner and were delivered. Would have preferred my old car color but I was told it is no longer available manner and were delivered. Would have preferred my old car color but I was told it is no longer available More
by THEMELTZERS
Employees Worked With
Ellie, A A
July 28, 2021
I was OK until I had to talk to the sales manager. After submitting all of the documentation the salesman asked me for, I got a call from the sales manager. I was under the impression that the cost of the v submitting all of the documentation the salesman asked me for, I got a call from the sales manager. I was under the impression that the cost of the vehicle was MSRP plus between 1-3 percent. The sales manager wanted me to pay 22% above MSRP. ($12,000 more.) I quickly declined and told him it was ridiculous. I texted the original sales guy and told him the deal was off. The sales manager gave me a bad impression of the dealership. After that particular sales manager was out of the picture, we were able to come to an agreement on price. The transaction went smooth from that point on. Bottom line - if you don't like who you're dealing with, get someone else. And, don't judge the entire dealership by one encounter. Proceed with caution at this place. More
by GEORGEB6
Employees Worked With
others.
