Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,329 reviews
Enrique Carvajal best car salesman I've ever worked with! Just got my second RX350 from Enrique Carvajal at Jim Falk. I got the color choice I wanted and the interior choice I wanted. I am a very happy camp Just got my second RX350 from Enrique Carvajal at Jim Falk. I got the color choice I wanted and the interior choice I wanted. I am a very happy camper. When I told Enrique I wasn't able to drive back to Bev Hills today, he DROVE THE CAR TO THE VALLEY , in Friday night rush hour traffic. What a guy! Can't recommend him highly enough. And he knows EVERYTHING there is to know about Lexus! He is a pure delight and I recommend him to all my friends and family. Couldn't be a better transaction. This is the guy to see. …. Sincerely, Bonnie B More
The world' best LEXUS dealership Jim Falk Lexus, or as we refer to it, Lexus of Beverly Hills, is indisputably the world's top dealership! Well, at least in my humble eyes, and I've h Jim Falk Lexus, or as we refer to it, Lexus of Beverly Hills, is indisputably the world's top dealership! Well, at least in my humble eyes, and I've had dealings over 8 years with Lexus East Coast, West Coast and beyond. Seriously though, their stellar customer service, selection, and attention to detail trumps all other dealers I've known nationwide. The JF Lexus Crew works extremely hard to make you feel you've been VIP'd on upscale vacation, rather than been subject to the usual dealership headache. Natalia Zaterkovnaya's excitement about helping me find my next vehicle contributed to this highly welcoming experience. While I was still uncertain about this new model, she enthusiastically explained the various options & patiently opened all of the cars for me as I searched for the perfect color scheme for my vehicle. Her positive energy and knowledge are unrivaled. Safi Nabi, the Beverly Hills Lexus Dealership's Sales Manager, made it his personal mission to ensure my satisfaction allowing me to leave joyous. 3 Months ago we purchased a 2014 Lexus IS250 and having had such an awesome experience speaking with him did not consider another dealership and returned to buy another car earlier this week. I've referred over a dozen people to this dealership and all are elated with the purchasing process & vehicles. Being treated well and enjoying the car buying experience are important to me and I guarantee you too will be thrilled with the entire experience. Thanks again, Jim Falk Lexus, for making purchasing an awesome vehicle as enjoyable as driving it....From cruising in my GS300, to dropping the top on the convertible IS, and now in my sporty environmently friendly CT, I'm always thankful to Safi for creating an environment where car buying is a pleasurable and harmonious prelude to the Lexus engineering excellence experienced on the open road. Tadeo, pka Cuerpaso More
Awesome Service!! Enrique Carvajal - What else can I say. Service with a smile. No hidden agenda. He gave me an unbelievable price, all the bells and whistles and an Enrique Carvajal - What else can I say. Service with a smile. No hidden agenda. He gave me an unbelievable price, all the bells and whistles and anytime i have any questions I can call him, and he responds within 5 Minutes. EVERYTIME. This is the single best experience I have had purchasing a car. reccomended. More
LOVE my car! Enrique got me in the car wanted and I'm so happy with it! Super service This is our 5th car from Jim Falk Lexus! Their service has always been top-no Enrique got me in the car wanted and I'm so happy with it! Super service This is our 5th car from Jim Falk Lexus! Their service has always been top-notch! This is why we keep coming back. And Enrique is one of the best in the business! Thank you! You have a very very happy customer! More
Pleasantly Surprised I stopped by this weekend to look at a few used cars. I had the pleasure of meeting and working with Enrique. I had been to a few other Lexus dealersh I stopped by this weekend to look at a few used cars. I had the pleasure of meeting and working with Enrique. I had been to a few other Lexus dealerships previously and those experiences were lack-luster but my time at Jim Falk Lexus was successful. Enrique is a man of his word and came through on all his promises. He was up front in answering questions and didnt try to side track. Originally I was looking at used car but he sold me on a new vehicle. I feel like I got a new vehicle for a used car price. I was happy with the service and would return in the future for another Lexus purchase. More
"The Best Car Salesman I ever met...Enrique Carvajal!" Enrique is a total professional sales consultant with major people skills. He made my buying experience incredibly positive and pleasurable. Strai Enrique is a total professional sales consultant with major people skills. He made my buying experience incredibly positive and pleasurable. Straight forward and 100% honest in every way, he answered all of my concerns to my complete satisfaction. Enrique found the Lexus ES350 that I requested with all the extra options I was interested in. He went the extra mile to patiently explain the operation of this ultra modern and technologically advanced automobile to me. Without a doubt whatsoever I recommend Enrique Carvajal to anyone who is interested in purchasing or leasing a car. I have to give Kudos as well to Chris Guerra in Finance who was extremely helpful in arranging the financing for my purchase. Sam Weissman-Los Angeles More
When you think car buying just isn't working out for you When buying a Lexus, Jim Falk Lexus is the place to make your purchase. Enrique the sales consultant save the day. Just to point out that before we ca When buying a Lexus, Jim Falk Lexus is the place to make your purchase. Enrique the sales consultant save the day. Just to point out that before we came to this dealer in Beverly Hills, we went to a dealer that offered us a discount because the owner of the company where I work owns the dealer and we would get the best price in town and best treatment ever. Well that was not true. My girlfriend left the dealer not wanting to know about cars anymore. As I did my own search, I came across a car that caught my eye so I went to Check it out with my partner and then began a good service experience. We asked a million questions and all where answered by Enrique. We left and came back three times because we were not sure about the first car we wanted, but came back to buy a different car from the one we first set eyes on. Enrique was the reason we ended up buying a new Lexus IS 350 F-Sport. Enrique continues to be very helpful with helping us on how to use every option on the car and also with purchasing accessories. More
Unbelievably great service from Omid Navid Omid was a fantastic salesman. I trust him and would go back in a heartbeat to get another car from him. He was professional and courteous. Great sale Omid was a fantastic salesman. I trust him and would go back in a heartbeat to get another car from him. He was professional and courteous. Great salesman. More
Outstanding Customer Service This is my second time I purchase a vehicle from Enrique. The first time he assisted me with a purchase, he went above and beyond my expectations. he This is my second time I purchase a vehicle from Enrique. The first time he assisted me with a purchase, he went above and beyond my expectations. he genuinely was looking out for my best interest. I went back to him for the special treatment I received 3 years expecting the same kind of treatment and I was not disappointed. He made the transition very easy and smooth. ofcourse, he was able to accommodate a payment I was very comfortable with. Thank you Enrique Gerardo Armenta Santa Monica CA More
Jim Falk Lexus Yvonne B. Your review of Jim Falk Lexus of Beverly Hills 10 hours ago GREAT experience with this dealership, once I took the initiative to ca Yvonne B. Your review of Jim Falk Lexus of Beverly Hills 10 hours ago GREAT experience with this dealership, once I took the initiative to call and get a LIVE person on the phone. I was lucky that Enrique Carvajal answered my call and ushered me through the entire process with great ease and professionalism. I gave up emailing & finally called the dealership direct, to get a live person to help me and THANKFULLY, Enrique answered. He kept in touch, knew I was traveling from San Diego and was diligent about getting me all the details I needed. I arrived to be greeted by friendly Service Staff and Sales Force. Enrique was prepared to move forward in presenting the car for my test drive. Extremely knowledgeable about the car; pros, cons and comparisons to other cars I was considering. My decision to move forward was based not only on my own homework, but also on all the information/confirmation I received from Enrique. True salesmanship. Stress-free process and worth my drive. Enrique were EXTREMELY diligent about sharing the information of each bell/whistle on the car. I had my very own tutorial, which was thoroughly valuable. Awesome follow-through and so generous with their time and patience. Fabulous experience and my highest recommendation! Caution when emailing, you may get stuck in some 'triage' pit like I did, probably best to CALL and ask for Enrique!! More