Jim Falk Lexus of Beverly Hills - Service Center

It is not just the convenience factor that makes Jim Falk Lexus my favorite auto service company to work with, though convenience is certainly a factor as they hand me keys to a loaner every time - no fuss. Lexus my favorite auto service company to work with, though convenience is certainly a factor as they hand me keys to a loaner every time - no fuss. It is the personalized service. I feel that they try their best to see the problem/service is remedied as soon as they can, they call me with updates, they hand the car back to me sparkly clean and fixed. Lawrence Beerman is a great rep. In his previous life he was a dog breeder and trainer, and not only do I get a better running car, but good tips on a better trained dog! All the guys there are great but I have a soft spot for Lawrence. See him if your Lexus breaks down, or your dog misbehaves! More

We purchased our 2005 LS 430 over the internet, they had the best price of the 25 dealers that we were negotiating with. To compensate the dealership we decided to have our vehicle serviced there. We have h the best price of the 25 dealers that we were negotiating with. To compensate the dealership we decided to have our vehicle serviced there. We have had Arthur from the beginning and he is a very knowledgeable and professional service rep. He is always courteous and attends to all of our needs fairly. he is the best service rep we have ever had; and we have owned a lot of new cars. If you can get Arthur to service your car, you will indeed be very fortunate. More

I originally was drawn to Jim Falk Lexus by the 20% discount coupon that I received by mail. I called and was scheduled for the next day. They did the service in a timely fashion. They were frendly , discount coupon that I received by mail. I called and was scheduled for the next day. They did the service in a timely fashion. They were frendly , efficent and thorough. I would definetly recomend the Dealership and especially Manny as a contact for any Lexus owner. The comfort and ambiance and effeciency of the Lexus dealerships is a great magnate for loyal customers. Thank you for making a chore a pleasant experience. More

Arthur Rostomyan of Jim Falk Lexus in Beverly Hills has taken care of my Lexus RX 330 for several years. With his superior customer service and personal touch he keeps me coming back to the dealership for taken care of my Lexus RX 330 for several years. With his superior customer service and personal touch he keeps me coming back to the dealership for service, even though there are other dealerships much closer to my home. More

I've been the Executive Vehicle Coordinator for northrop Grumman Corporate Transportation Office For over 21 years. I delt with dealerships and there service agents for sometime, and i have found the Jim Fa Grumman Corporate Transportation Office For over 21 years. I delt with dealerships and there service agents for sometime, and i have found the Jim Falk service with mike K. to be the best out of all of them. More

I brought my car in because one of the speakers was buzzing. They evaluated the noice and determined it was under warranty. So they ordered the speakers first so I wasn't without my car for too long. buzzing. They evaluated the noice and determined it was under warranty. So they ordered the speakers first so I wasn't without my car for too long. Then I brought it in once the speakers were arrived. I got a loaner car but didn't need it as it only took a few hours. Plus they washed my car. Great experience as usual! More

MIKE KASABYAN PROVIDED ME EXCELLENT SERVICE, WHEN I TOOK MY CAR IN. I WAS VERY PLEASED WITH HIS OUTSTANDING CUSTOMER SERVICE, THE WAITING PERIOD WAS AT MINIMAL, I HIGHLY RECOMMEND JIM FALK LEXUS FOR SERVICE MY CAR IN. I WAS VERY PLEASED WITH HIS OUTSTANDING CUSTOMER SERVICE, THE WAITING PERIOD WAS AT MINIMAL, I HIGHLY RECOMMEND JIM FALK LEXUS FOR SERVICE AND PURCHASE!! MIKE WAS A PLEASURE AND VERY PLEASANT TO DEAL WITH!! More

I bought my IS 350 from Jim Falk Lexus, and have had a I bought my IS 350 from Jim Falk Lexus, and have had a great experience with the service department. If you can get Arthur at the Robertson locatio I bought my IS 350 from Jim Falk Lexus, and have had a great experience with the service department. If you can get Arthur at the Robertson location, you are lucky -- A+ customer service all the way around. Others may be good as well, but Arthur is on the ball, works hard, contacts me preemptively when appropriate, takes initiative to address potential issues, etc. etc. and etc. More

Arthur has been great and consistent with his service from day one. He makes sure things run smoothly from start to finish. He is honest and very efficient. I enjoy dealing with him. I wish I would have from day one. He makes sure things run smoothly from start to finish. He is honest and very efficient. I enjoy dealing with him. I wish I would have met him sooner. I will not take my car for service anywhere else as long as he is around! More

We are long-time customers at Jim Falk Lexus and our experience with the dealership has always been exceptional. Our service rep, Mike Kasabyan is helpful, friendly and efficient. He calls with question experience with the dealership has always been exceptional. Our service rep, Mike Kasabyan is helpful, friendly and efficient. He calls with questions, estimates of further work needed and promptly lets us know when the car is finished. We have no complaints about the way our service has been handled and would recommend this dealership without reservation. More