Jim Falk Motors of Maui

Live on Oahu and found truck on Maui Worked with Micah and he made sure everything ran as seamless as possible , he went over and beyond all my expectations as I had him crawl all over and under the truck and he made sure everything ran as seamless as possible , he went over and beyond all my expectations as I had him crawl all over and under the truck through FaceTime due to my absents of physically being there. From the paperwork to repairs before ship out and the delivery to the docks, Micah keeled me in the loop the entire way. Throughout this entire process his professionalism stayed true and assuring that everything was moving along Jim Falk Motors of Maui should feel proud to have an employee like Micah to represent them in the front line of customer satisfaction And No I don’t know Micah aside from this transaction lol I purposely waited to say or fill any surveys until the entire process was over so I could call it for what it is without anyone expecting a feedback So now that it’s over I would highly recommend anyone deciding to buy a car/truck to go to Jim Falk Motors of Maui and go get what I got! Best wishes ahead JFM and don’t forget to take care your front line employees because we all know those are who we as customers see and deal with the most More

I had a good experience service was very good and any question I had was answered. question I had was answered. More

Always courteous. Bought my Chevy Sonic in 2015 it's needed a bit more repairs than I was expecting out of an economy car. Bought my Chevy Sonic in 2015 it's needed a bit more repairs than I was expecting out of an economy car. More

I left and will never return. Every time I have been there I have had a horrible experience. Every time I have been there I have had a horrible experience. More

The check-in was easy, the staff was friendly, the waiting room had space and electrical outlets where I could set up my laptop and work. Natalie was the only person I interacted with. waiting room had space and electrical outlets where I could set up my laptop and work. Natalie was the only person I interacted with. More

Awesome I'm so happy with my new Frontier! ! Vee did a great job on finding us a great deal!! He deserves a raise! Mahalo!! ! Vee did a great job on finding us a great deal!! He deserves a raise! Mahalo!! More

Rick in Jim Falk Hyundai Service was excellent to deal with. Very cordial and thorough. with. Very cordial and thorough. More

Awesome experience with Rick and service workers. Highly recommend coming here for your service needs! Highly recommend coming here for your service needs! More

Rick is always awesome! I have owned many vehicles purchased through Jim Falk, servicing at Ford, Chrysler, and the GMC dealerships. Ford was terrible, Chrysler is certainly I have owned many vehicles purchased through Jim Falk, servicing at Ford, Chrysler, and the GMC dealerships. Ford was terrible, Chrysler is certainly substandard - if you can ever actually get a hold of the service department and get an appointment. But the GMC service and dealership in general is awesome. More

Ryan is top notch. He has always taken good care of us and does everything in his power to make sure we are happy. He has always taken good care of us and does everything in his power to make sure we are happy. More