Jim Glover Chevrolet- Service Center

Friday May 21 I visited Jim Glover on the River in Tulsa and after an all afternoon ordeal signed the contract Let me say the salesmen are professional used car salesmen! I had to ask several times for my k and after an all afternoon ordeal signed the contract Let me say the salesmen are professional used car salesmen! I had to ask several times for my keys before the manager told them it was okay. I was thinking of leaving. Finally the finance guy finished the deal. I couldn.t drive the van home because they had to service and detail the van. Okay. Wednesday May 26 I called Jim Clover on the River at approximately 11:00 and was informed my van would be ready in 2 to 3 hours. We arrived approximately 1:00 and was informed my van wasn't ready. They had to get a tail-light bulb. We asked around 5:30 and the pro used car salesman informed us my van just entered detailing. My frazzled patience couldn't believe the pros at Jim Glover couldn't service a vehicle that was sold in 5 days. I admittedly said I will clean my van. The manager said they contracted out the detailing so had no say to how they do the work. He said he would call and have them stop what they were doing. My van was delivered with the same plastic bag in the back. The manager suggested to my wife to return next week for detailing. She called Monday and the pro salesman suggested next week due to rainy weather. He said he would call. Jim Glover salesman didn't call. My wife called several times over the week without any return calls. Her last call she was informed the particular pro had a family issue and was out. Friday June 19 Fort Sill Credit Union finally called to verify contract. Monday my wife contacted Jim Glover to ask about resolving the problem of the thirty day tag expiring. During this conversation the detailing issue came uo. The business manager promised to check into it, The pro used car salesman called, told my wife she was supposed to call. Then stated because you said you had to wait 5 hours you will have to wait when you bring the van in! Ah, could the long wait I endured during the entire process be because I irritated the pro salesman at Jim Glover on the River in Tulsa? More

Up front, honest, and reliable. The staff is friendly, knowledgeable and professional. They listen to what ever you need to say, and will try to get you the best deal in price. Highly recommend Jim Glover knowledgeable and professional. They listen to what ever you need to say, and will try to get you the best deal in price. Highly recommend Jim Glover on the river. More

Oil change appt was for 9:30. Out by 10:30. Quick service. Very professional and friendly. Mike went over service provided and quality vehicle inspection sheet. service. Very professional and friendly. Mike went over service provided and quality vehicle inspection sheet. More

Good guys and good service. They seem to be right up front with explanations. They do what they say they will do. And the waiting area is nice. front with explanations. They do what they say they will do. And the waiting area is nice. More

Their service department is outstanding. They’re always prompt and the service on my truck is excellent. I have finally found a dealership I have confidence in. prompt and the service on my truck is excellent. I have finally found a dealership I have confidence in. More

I am more than pleased with the service provided from Jim Glover Chevrolet. Oil change and battery replacement parts and labor charges were far cheaper than any other Chevy dealer in the Tulsa area. Will nev Glover Chevrolet. Oil change and battery replacement parts and labor charges were far cheaper than any other Chevy dealer in the Tulsa area. Will never go anywhere else. More

My tech was excellent assistance and provided the proper information. Truck was clean after service. I have my vehicle serviced at a couple of times elsewhere and wasn’t as happy with the service. That’s information. Truck was clean after service. I have my vehicle serviced at a couple of times elsewhere and wasn’t as happy with the service. That’s why I drive 35 miles to Glover on the River to have it serviced. More

Best place to get your car repaired. Myneisha and Kevin go the extra mile to make sure that you are happy with the repairs that was made on your vehicle. They keep you informed of is going on with your veh go the extra mile to make sure that you are happy with the repairs that was made on your vehicle. They keep you informed of is going on with your vehicle. Will as use them in the future for any car repair More

Jim Glover Chevrolet both locations have definitely gone from good to bad! We’ve experienced Bad communication, Bad customer Service and it has become obvious they don’t care about their returning customers from good to bad! We’ve experienced Bad communication, Bad customer Service and it has become obvious they don’t care about their returning customers anymore! We had been with them since 2011... we won’t be buying or using them for service any longer after this last experience with Myneisha in their service dept. she was so rude and disrespectful. More

Great customer service and very helpful, knowledgeable and great service. He was Reliable on Chevy products and service advisor were very nice and helpful . I'll be back for more service on my vehicle. and great service. He was Reliable on Chevy products and service advisor were very nice and helpful . I'll be back for more service on my vehicle. More