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Jim Hudson Acura

Martinez, GA

4.8
148 Reviews

3520 Washington Rd

Martinez, GA

30907

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Showing 148 reviews

February 02, 2024

My service was excellent! ! My service rep.Antionette was GREAT. On a scale 1-10. TEN it is. She kept me informed to what was going on at all times. More

by Teddybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan McGuire
Feb 02, 2024 -

Jim Hudson Acura responded

We're delighted to know that Antionette provided excellent service and kept you well-informed during your visit to Jim Hudson Acura. Thanks for the perfect score - see you down the road!

January 31, 2024

Fast service, amazing customer service My advisor understood my concerns and offered an affordable solution. Thanks! More

by Doritydeasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoinette
Jan 31, 2024 -

Jim Hudson Acura responded

We're glad to know that our team at Jim Hudson Acura was able to provide you with quick and amazing service! It's great to hear your advisor understood your concerns and offered an affordable solution. Thank you for the review!

January 20, 2024

It was easy to make appointment, service department verbally confirmed and service performed as requested. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Latimer
Jan 22, 2024 -

Jim Hudson Acura responded

Your positive feedback about your dealership experience is sincerely valued by us.

January 05, 2024

Excellent service each time I have been in for routine maintenance and Auto Butler on my 2021 RDX. More

by Betty
Recommend Dealer
Yes
Employees Worked With
Benjamin, Service Dept
Jan 07, 2024 -

Jim Hudson Acura responded

Betty, it means the world to know you are happy with our services! Thanks for leaving Jim Hudson Acura a five-star review, and we'll see you next time.

January 05, 2024

Had an issue with the car while heading out on a trip with all three dogs, took it into the service department and they got us in and out in no time! They are always so accommodating no matter the circum More

by christencrytzer89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Landis
Jan 07, 2024 -

Jim Hudson Acura responded

Christen, we're glad to know our service department at Jim Hudson Acura was able to help you out quickly and efficiently! Safe travels on your trip with the pups.

December 10, 2023

The best experience I ever had dealing with car sales, clean environment, friendly people, great places More

by Malikryan117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cj Banks, Lance Spence, Jonathan McGuire, John Landis, Joseph Guillory
Dec 10, 2023 -

Malikryan117 responded

I love them guys!

Dec 11, 2023 -

Jim Hudson Acura responded

Your feedback makes our day! Thank you for choosing Jim Hudson Acura. We are here to help with all of your future automotive needs.

December 09, 2023

Bought a new TLX Aspec in August , vehiicle steering wheel started peeling , oil rapidly decreased. Return stated working the deal to purchase a new TLX , they did a spot deliver while my credit unit an More

by tyronebennett22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
John Mack - lied and lie text to prove , Joseph Guillory
Dec 12, 2023 -

Jim Hudson Acura responded

e are deeply concerned to learn about the challenges you've encountered, and we sincerely apologize for any inconvenience and frustration you've experienced during this process. Customer satisfaction is our top priority, and we take your feedback seriously. To better understand the specifics of your situation and address your concerns, we encourage you to contact General Manager, Joseph Guillory, at jguillory@jimhudson.com or at 919-637-0817

November 16, 2023

Jim Hudson Acura is a very professional company. They make sure they provide excellent customer service. I was very please. More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoinette was was great.
Nov 16, 2023 -

Jim Hudson Acura responded

Hi, Cal! We're so glad to know you had a positive experience with us at Jim Hudson Acura. Providing excellent customer service is our top priority, and we appreciate your feedback! We look forward to serving you again in the future!

November 07, 2023

Better customer service than chick filet. I’ve dealt with other dealerships in town but none have this level of service. More

by adams3013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Gibbs
Nov 07, 2023 -

Jim Hudson Acura responded

We're over the moon to know you had such a positive experience with us at Jim Hudson Acura! Our team strives for top-notch service, and it's great to see that reflected in your visit. Thanks for choosing us!

October 29, 2023

Comfortable and clean. Staff is very friendly and try to be helpful. Need to be more timely. More

by dixonruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan McGuire
Oct 30, 2023 -

Jim Hudson Acura responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

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