Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Jim Hudson Acura

Martinez, GA

Overview
Reviews
4.8
150 Reviews
Call Dealership (706) 737-5200

3520 Washington Rd

Martinez, GA

30907

Directions

By Type

Showing 150 reviews

April 21, 2023

I have been using Acura for years, i think their awesome and nice their customers. More

by Stella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan McGuire
Report | Print
Apr 21, 2023 -

Jim Hudson Acura responded

Stella, we are so happy to hear you have had many 5-star experiences at Jim Hudson Acura. Thank you for taking the time to leave us this review, we look forward to seeing you next time!

Helpful
April 13, 2023

Couldn’t have been more accommodating. Justin was terrific. Juggled appointments for both of our Acuras due for regular service very eadily More

by stolarskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 19, 2023 -

Jim Hudson Acura responded

We're so glad to hear that Justin and the team at Jim Hudson Acura were able to provide you with such great service! Thank you for taking the time to leave us a positive review. If you need anything else, please don't hesitate to reach out.

Helpful
April 06, 2023

Very polite and helpful. Enjoy talking with the personnel because they will any your questions More

by rkjustice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Apr 06, 2023 -

Jim Hudson Acura responded

Our team is thrilled to see your glowing review! Thank you so much for supporting Jim Hudson Acura and we will see you next time!

Helpful
April 04, 2023

I’ve bought three cars from them. I think that says it all. Every experience was pleasant and professional in every aspect. Highly recommended. More

by jnaglich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Apr 04, 2023 -

Jim Hudson Acura responded

It is always a pleasure to assist you with your car purchasing process here at Jim Hudson Acura. We thank you for your continued business and wish you safe travels ahead. Take care!

Helpful
April 04, 2023

Justin was very helpful with understanding and diagnosis of issue during my service visit to the dealership More

by snbservices
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 05, 2023 -

Jim Hudson Acura responded

It's great to hear that Justin and our team took such great care of you during your visit! Thank you for choosing Jim Hudson Acura and for sharing your experience. Safe travels ahead!

Helpful
March 21, 2023

Melissa in service was excellent and help me in every way. She stayed in touch with me, to keep me updated with everything that was going on with my vehicle. More

by Meika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Davis
Report | Print
Mar 21, 2023 -

Jim Hudson Acura responded

Thank you, Meika, for leaving Jim Hudson Acura a review and sharing your support for Melissa. Your feedback will make her day!

Helpful
March 15, 2023

No loaner & 3x longer than promised for routine service. Service Department is extremely understaffed. I’ve had cars serviced by Jim Hudson in that building since 2003. Every other time was great. This time More

by Dallas_stephens
Recommend Dealer
Yes
Employees Worked With
Jonathan McGuire
Report | Print
Mar 16, 2023 -

Jim Hudson Acura responded

I apologize for your disappointing experience. We strive to deliver professional and efficient service, and we never intend to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If you are willing to discuss this further, please feel free to reach out. Best, Joseph Guillory - General Manager - 919-637-0817

Mar 17, 2023 -

Dallas_stephens responded

I don't blame Jim Hudson for the problem, per se. I blame it on labor shortages in the broad sense, and the Acura brand in the local sense, since it's clear the service dep't at Acura store in Augusta isn't as important to Jim Hudson as the one at the Lexus store (or even the Infinii store).

Mar 17, 2023 -

Jim Hudson Acura responded

Let me if I can be of service in the future Joseph Guillory

Helpful
March 15, 2023

Brittany knew her vehicles so well. She knew exactly what I could afford and what I would like. More

by julie_sward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Irby, Lance Spence, Jonathan McGuire, John Landis, Joseph Guillory
Report | Print
Mar 15, 2023 -

Jim Hudson Acura responded

Julie, thank you so much for reviewing Brittany and Jim Hudson Acura! Have an awesome day!

Helpful
March 11, 2023

Great customer service as always. I was in and out about 30 minutes earlier than I had planned. More

by Bytheway381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Davis
Report | Print
Mar 12, 2023 -

Jim Hudson Acura responded

Here at Jim Hudson Acura we are always thankful for the positive feedback, thank you!

Helpful
March 08, 2023

Excellent customer service. The staff was very knowledgeable, courteous, and professional. Overall, a wonderful car buying experience. I would highly recommend. More

by lynett30830
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Davis provided excellent customer service. She made my car buying experience a pleasant and memorable one.
Report | Print
Mar 09, 2023 -

Jim Hudson Acura responded

We are thrilled to hear that you had a positive experience at our dealership! Thank you for taking the time to share your feedback.

Mar 09, 2023 -

Jim Hudson Acura responded

//

Helpful
1
...
5
6
7
...
15