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Jim Hudson Buick GMC
Columbia, SC
402 Reviews
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Showing 402 reviews
March 23, 2017
Good Service Christopher was prompt, friendly, professional, courteous and knowledgeable. He made me feel I was in safe hands. I would recommend this service dep Christopher was prompt, friendly, professional, courteous and knowledgeable. He made me feel I was in safe hands. I would recommend this service department without hesitation. More
by Natacha
Employees Worked With
Christopher
March 17, 2017
Not Responsive All of the repairs to my SUV have not been completed. There were parts ordered and I was told I would receive notification when they arrived. To date, All of the repairs to my SUV have not been completed. There were parts ordered and I was told I would receive notification when they arrived. To date, I have not heard from the dealer on these parts."|" More
by Charles Sharp
Employees Worked With
Service adviser & technician.
March 15, 2017
My experience with Jim Hudson was terrible Jim Hudson sold me a lemon they did not want to back it in less than a year I've had to put $4,000 into it the timing chain even broke had it in the s Jim Hudson sold me a lemon they did not want to back it in less than a year I've had to put $4,000 into it the timing chain even broke had it in the shop they told me they didn't do something and was pitching a fit with me when I know it happen there at their shop my recommendations for Jim Hudson is don't buy anything from Jim Hudson. I tried to talk to Jim Hudson and they refuse to let me talk to him they keep sending a cell service or a service person to me when I keep asking for Jim. More
by Maryann157
Employees Worked With
Charles service center
March 15, 2017
Great Servicing Employee Daniel is very attentive, efficient and focused on exceeding customer expectations. He is a valuable GM employee. I would recommend your company to Daniel is very attentive, efficient and focused on exceeding customer expectations. He is a valuable GM employee. I would recommend your company to all my friends without any reservations. More
by Derrick.l.fickling
Employees Worked With
Daniel Lee
March 14, 2017
very satisfied I could not ask for better, faster service from the most courteous service people. I was called to let me know that it was time for maintenance servic I could not ask for better, faster service from the most courteous service people. I was called to let me know that it was time for maintenance service on my Buick , and was given an appointment on same day. More
by Harold
Employees Worked With
Daniel Lee
March 14, 2017
50,000 mi service I made reservations with one representative and they were not there. I then was given Christopher on check in. I was told the transmission need servic I made reservations with one representative and they were not there. I then was given Christopher on check in. I was told the transmission need service, yet the maintenance book stated otherwise. I had the service done, reluctantly. When I returned after getting a phone call, Christopher wasn't there. The cost for the services was wrong and had to be corrected. I normally have a great experience. This time not so much." More
by GMC1500
Employees Worked With
Christopher
March 14, 2017
Oil Change I was able to drop off my truck the morning before to have an oil change. I was glad to receive a coupon flyer with a special. My truck was complete I was able to drop off my truck the morning before to have an oil change. I was glad to receive a coupon flyer with a special. My truck was completed in a timely manner and I was notified. Thanks for the good service. Even without the coupon i would have brought my truck in for service. More
by achap716
Employees Worked With
Justin Goodwien
March 08, 2017
Recall review The only problem I have difficulty with is the pairing of my cell with the 2015 Buick Lacrosse; may be something I am doing, or not doing. The only problem I have difficulty with is the pairing of my cell with the 2015 Buick Lacrosse; may be something I am doing, or not doing. More
by rebeccaLR
Employees Worked With
Do not know names
March 08, 2017
Bait and Switch It was Bad - I feel like they pulled a Bait and Switch on me on the Oil Change (they told me repeatedly that it would be free, but when I got there, t It was Bad - I feel like they pulled a Bait and Switch on me on the Oil Change (they told me repeatedly that it would be free, but when I got there, they decided charge me). I was not at all impressed and I will not be back. I filled out another review - so you may see that one also. This may be duplicate information, but I felt like the dealership tried to pull a fast one. More
by Jeffstallings
Employees Worked With
Jessica Martin
March 02, 2017
Friendly professional staff, clean dealership Very friendly staff, Larry Crossett was very helpful, he knew what I wanted and my situation before I even got to the dealership, so he got things mov Very friendly staff, Larry Crossett was very helpful, he knew what I wanted and my situation before I even got to the dealership, so he got things moving ahead of time. It was a quick and painless process, and I walked out with a car I wanted. The dealership itself was very nice, and clean. More
by terrie07
Employees Worked With
Larry Crossett
