Jim Hudson Buick GMC

Honestly the best experience I've ever had! From the salesmen Al to the Finance Manager Jade the customer service was unbelievable! This was the first time I had to finance a car on my own afte From the salesmen Al to the Finance Manager Jade the customer service was unbelievable! This was the first time I had to finance a car on my own after getting in a car accident and I was dreading it. Then I decided on a whim to go into this dealership and it was truly a great experience. Al is not pushy or "sales-y" at all and he really listened to me and helped me decide what my needs were and ultimately helped me make my decision so easily. Jade I can't say enough good things about him, he's so caring and good at explaining everything, he is truly a one of a kind finance guy and I can't thank him enough for making the process a smooth one! More

My experience here was excellent! I have the BEST Service Advisor, Tyrone Goodwin! He takes very good care of my car at each visit. He is ultra professional and definitely an expert a I have the BEST Service Advisor, Tyrone Goodwin! He takes very good care of my car at each visit. He is ultra professional and definitely an expert at what he does. My car was also given the best wash it's had in months, complete with tire shine. and inside vacuuming. So impressive! I am a thoroughly pleased customer! More

Worse place ever! My list could go on forever what’s wrong with this place! Let’s start with the most recent incident. A side panel randomly flew off my car while on t My list could go on forever what’s wrong with this place! Let’s start with the most recent incident. A side panel randomly flew off my car while on the interstate bc the glue they use for my car wasn’t sure enough. I go in to get a replacement. They put in my order this was in May. I call in June to check on the part. They inform me I don’t know when the part will be in. July rolls around I call again to check. They tell me oh the part was in since May. I then inform them I called in June about the part. Well fast forward to me making an appointment. Took time off from work. I arrive. They can’t find the part. One guy name Travis says oh yea I saw that part my service director’s desk and thought oh she is coming in today to get the part on. I’m like I didn’t speak to you for an appointment how am I to know the part was in? I waited an hour for them to find my part for my car. Guess what? They didn’t. So they reordered my part. Then I request to speak to the manager. They tell me he was in a meeting. Gave me his card. Guess what?! I called him for 2 weeks now. No response. This place is horrible with management. If my car didn’t have a warranty there. I would never go there. Another thing. It’s August. Guess who still doesn’t have their car part. I’m looking to change this and pray there is a change. Service director name is Brian and I hope they see this!! Very poor management and services. Like said not the first time bad service! More

Service Technician Mr. Tyrone Goodwin is an absolute Miracle Worker! His expertise is second to none. I came in with a dire problem and was worried about coming to a positi Tyrone Goodwin is an absolute Miracle Worker! His expertise is second to none. I came in with a dire problem and was worried about coming to a positive resolution. But Mr. Goodwin worked his M A G I C and all is well! More

This review is LONG overdue. My husband and I have purchased a total of 3 vehicles from Jim Hudson and we couldn't have done it with out Collin Boston. Collin is Extremely patien My husband and I have purchased a total of 3 vehicles from Jim Hudson and we couldn't have done it with out Collin Boston. Collin is Extremely patient and knowledgeable. His communication was on point. There has never been a time where we felt he was fast-talking or trying to take advantage of us. He is respectful and honest and a true example of what customer service should look like. More

It had the nicest and not pushy salespeople. Christian Jackson was so helpful and knowledgeable. Christian Jackson was so helpful and knowledgeable. More

The service department at Jim Hudson Buick GMC Cadillac is terrible. After taking my vehicle there numerous times for different issues they could not resolve a single one. They even went as far as to tell is terrible. After taking my vehicle there numerous times for different issues they could not resolve a single one. They even went as far as to tell me lies about certain issues being normal. On the issues they try to fix they failed miserably. I would not let this service department service my bicycle much less anything with a engine. More

I purchased a 2015 Cadillac Escalade luxury truck from them a few years ago and I have had problems with my truck from the beginning I have had it to the dealership over and over again they have had my tr them a few years ago and I have had problems with my truck from the beginning I have had it to the dealership over and over again they have had my truck for weeks at a time I just was there a few weeks ago they told me that they would get me out of my truck and put me in a better one with no down the because of the problems I have had and nothing has been done about it I have a warranty but all lies no ones reaching out to me I spoke to some lady there about these problems she said she was so sorry and would pass it on to her boss still haven’t gotten anything from anyone I plan to see if I can get some help from the man himself I wonder how he will feel about how his supposed good name is not so good in his business is treating customers that spend a lot of money with his business and some are treated well and some are overlooked and not given the same good treatment as some. Bad Bad Business More

Came in with a nail in tire- have extended warranty so makes sense to get free service. I sat in the waiting room for six hours— worst customer service I’ve encountered in SC. makes sense to get free service. I sat in the waiting room for six hours— worst customer service I’ve encountered in SC. More

let me tell u about my boy Keith. He is the man when it comes to getting a car. Keith help out in so many way to get me approved.so if u want to get a car come in see Keith. comes to getting a car. Keith help out in so many way to get me approved.so if u want to get a car come in see Keith. More