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Jim Hudson Ford

Lexington, SC

4.7
2,109 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,109 reviews

June 14, 2023

The service advisor who helped me was incredibly helpful and professional. He truly minimized the hassle of having a second recall to repair on my Ford Bronco Sport. More

by BroncoBilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
June 13, 2023

Jeff, my sales person was amazing took his time. No pressure clean place. Just amazing finance manager nice truck nice place nice people. More

by bclonts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
May 26, 2023

A family member ordered a vehicle and the dealership promised a specific discount. After the 8 month order, the General Sales manager refused to apply the discount because it was a 'Special Order' regar More

by Gilmore
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ronnie Pack
December 30, 2022

Great service and a friendly environment. They were very knowledgeable of what I needed for my visit. More

by elderhollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 25, 2023 -

Jim Hudson Ford responded

We are so glad to hear this! We appreciate you!

November 23, 2022

Mr. Tyler and his team at Jim Hudson Ford are OUTSTANDING. My experience there was unfortunate, my vehicle was towed there as we were traveling back to Atlanta from a short vacation from Charlest More

by Kesha
Recommend Dealer
Yes
Employees Worked With
Ronnie Tyler, Bob Hargrove
August 03, 2022

Found a car on autotrader, got in contact with a sales person at Jim Hudson Ford, made sure the car was available for the price I saw online, and proceeded to drive 3 hours to the dealership. I had an app More

by SarahJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie Tyler
Aug 10, 2022 -

Jim Hudson Ford responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to our Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com.

August 02, 2022

Be aware of sales practices. My wife and daughter drove over 150 miles after setting an appointment, confirming availability and price. When they arrived and test drove the vehic More

by Jeffjonesinlowcountry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrell Hicks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Jim Hudson Ford responded

Jeff, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to our Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com.

Aug 11, 2022 -

Jeffjonesinlowcountry responded

I had a follow up conversation with Carri and although she was very nice and apologetic, all they wanted to do is send me a $100 gift card. I refused as I was still very upset at what they put my family through and didn’t want them to have the satisfaction of thinking they had made things right for $100. They say they take customer satisfaction “very seriously”. I say be careful with the sales practices at this dealership. They wasted our time and money and if possible, I want to prevent them from doing it to you.

July 18, 2022

Jackson Nettles, my Sales Consultant, was NOT a pushy salesman like is often encountered in car dealerships. In fact, he was very patient with me, working through various scenarios and helping me to mak More

by rayslowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Andrews
Jul 20, 2022 -

Jim Hudson Ford responded

We are so glad you had a great experience with our team! Thank you for choosing us!

July 17, 2022

Craig Ellis provided the BEST sales experience, and assistance that I have ever had from a dealership. This salesman kept me well informed throughout the whole process of the ordering and purchase of m More

by bvmcbride1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Jim Hudson Ford responded

We are so glad you had a great experience with Craig!

Jul 22, 2022 -

bvmcbride1 responded

I would recommend you seeing Craig Ellis at Jim Hudson Ford in Lexington if you looking into a new car or lease. Craig was great to work with!

June 28, 2022

Very friendly and helpful staff. we wasn’t sure what we wanted and the sales staff showed us all they had available and explained all the features the entire procedure was fast and ea More

by Tdooley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Nettles and Tony Dooley
Jul 05, 2022 -

Jim Hudson Ford responded

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us.

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