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Jim Hudson Ford

Lexington, SC

4.7
2,087 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,087 reviews

June 30, 2023

Jackson is an awesome salesman that walks you through your new vehicle with you and explains how all the, new to you, things work. More

by callahankingdom
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jackson Kettles
June 30, 2023

My service advisor, Chris Weaver was friendly and always helpful with my truck issues. He offered help and advise that was good. More

by eddiecrim66
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
June 30, 2023

My truck was dropped off on Thursday evening. Bob notified me it had arrived. Heard nothing from him by Tuesday. Called and left message. No return call. Was leaving message on Wednesday an More

by Arubajoy50
Service Time
Recommend Dealer
No
Employees Worked With
Bob in service
Aug 09, 2023 -

Jim Hudson Ford responded

Thank you for bringing this matter to our attention. Your feedback is highly valued as we continuously strive for improvement. To discuss your experience further, please feel free to contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com. We are eager to address any concerns you may have.

June 30, 2023

Friendly warm honest encouraging supportive empathetic group of people with customers best interest seems to be their first concern. More

by LCURRY2009
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack and jade
June 29, 2023

I went in thinking I was getting a 45,000 mile checkup for the advertised special price of 69.95 but when I got the bill, it was $583 largely because of other transactions the dealer performed without my More

by Rjbonacum
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Chris Dawkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Ford responded

We understand the frustration or disappointment you may have encountered during your recent dealership visit, and we offer our sincere apologies. Your feedback is incredibly important to us, and we genuinely appreciate your willingness to share your experience. To ensure we address your concerns promptly and effectively, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

June 29, 2023

Loved our sales person, Jim Agard! ! He's fantastic!! this is vehicle #2 for us w/in 2 months, all b/c of his professionalism & personality! he isn't a pushy sales person, he is More

by sydniblu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Agard
June 29, 2023

Great people to deal with. Great service center love the moble service that's why I go to Jim Hudson Ford More

by LORASTAN12520
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Alvarez
June 29, 2023

Had an overall good experience there when purchasing a new truck. Very nice building and customer care More

by raadpa
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
June 29, 2023

Shane has always done great service for me Without question always excellent service Shane has always been very good to me More

by jk.sizemore44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
June 28, 2023

Jim Hudson Ford sold us a certified pre-owned Expedition that had marijuana in it. We bought the vehicle on a cloudy day and it smelled fine. We got the vehicle home and, after it sat in More

by Seth J.
Recommend Dealer
No
Employees Worked With
Steve and Craig
Aug 09, 2023 -

Jim Hudson Ford responded

We apologize wholeheartedly for the regrettable experience you encountered at our dealership. Ensuring customer satisfaction is our top priority, and we highly value your feedback. To promptly resolve this matter, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

Aug 09, 2023 -

Seth J. responded

Ms. Watkins, it's been over a month since i posted this. We went to Love Chevrolet and bought a Suburban instead. Service was phenomenal. We're good. No further service relations needed. Thanks

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