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Jim Hudson Lexus

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.9
3,862 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,862 reviews

November 27, 2021

I can’t thank you enough Kennedy for all your help during my delivery process. More

by Jessica Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Bailey
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Nov 29, 2021 -

Jim Hudson Lexus responded

Thank you for giving Kennedy such a great shoutout! We're so happy to hear that your delivery went off without a hitch. Safe travels and enjoy! - Jim Hudson Lexus of Columbia

November 26, 2021

Staff was very professional, friendly and accommodating. Facility is very nice. Felt very comfortable there More

by scop0828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Jim Hudson Lexus responded

We strive to make our customers feel comfortable and we're so glad to hear we're succeeding. Thank you for the great review and safe travels! - Jim Hudson Lexus of Columbia

November 26, 2021

Mark Wickham displayed top notch customer service throughout the entire purchasing process. If you are in the market to purchase a new Lexus I highly recommend visiting Mark at Jim Hudson Lexus in Co More

by tjohnson100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Jim Hudson Lexus responded

It's wonderful that Mark provided a seamless buying experience for you. There's nothing better than our guests going home fully satisfied with their purchases. Enjoy the new ride and have a great day! Thanks for choosing Jim Hudson Lexus of Columbia!

November 26, 2021

Excellent knowledge of the vehicle..made things clear and easy to understand...pleasant personality...not pushy but dedicated ..will definitely refer More

by mauricelgilliard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Due
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Nov 29, 2021 -

Jim Hudson Lexus responded

Maurice, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

November 24, 2021

Just purchased my new GX and had the pleasure of Robin showing me all the bells and whistles. Jim Hudson Lexus is top notch in my book! More

by carriesdavis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Due
Report | Print
Nov 24, 2021 -

Jim Hudson Lexus responded

Congrats on the purchase of your Lexus GX! We're pleased that Robin was so informative. The entire Jim Hudson Lexus of Columbia team appreciates this review.

November 24, 2021

I had no ideal that I would have experience such a warm welcome and up most customer service in my life time. I have purchased several brand new cars in my life time and purchasing from Jim Hudson Lexus wa More

by harper.cathy2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedy Bailey
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Nov 24, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us, Cathy! We appreciate your support and are happy to hear that you found the right vehicle working with Kyle, Ben, Kennedy, and the Jim Hudson Lexus of Columbia team. Congratulations on your purchase, and we hope to see you back again down the road!

November 24, 2021

I was so excited to purchase my first Lexus and from start to finish I had the most amazing experience!! The service that I enjoyed the most was at the end where Kennedy spent a solid hour with me showi More

by GeminiBird0601
Recommend Dealer
Yes
Employees Worked With
Kennedy Bailey
Report | Print
Nov 29, 2021 -

Jim Hudson Lexus responded

We're so happy to hear that you were able to have a great experience with us. It makes our day hearing that Robin was patient, informative, and wonderful to work with. We appreciate this review and look forward to working with you again down the line! --The Jim Hudson Lexus of Columbia Team

November 24, 2021

Every time I come to get my car serviced at Jim Hudson Lexus, I always leave feeling like my family is taking care of me. Kennedy helped with a technology question my husband and I had. She was extremely More

by Karen Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Bailey
Report | Print
Nov 29, 2021 -

Jim Hudson Lexus responded

We're delighted to hear that Kennedy and the team are demonstrating our commitment to outstanding customer service. Thank you for trusting Jim Hudson Lexus of Columbia to assist with your service needs, Karen. We appreciate having you as a customer. Drive safely!

November 24, 2021

This was my first Lexus (Rx350) and Robin was super patient and informative! Most of the time she gave me an answer before I asked a question! Super polite and professional! More

by nicole.gilliard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Due
Report | Print
Nov 29, 2021 -

Jim Hudson Lexus responded

Nicole, thank you for the great review! We appreciate your support and are happy to hear that Robin and the Jim Hudson Lexus of Columbia team earned your five stars. Drive safely in your new Lexus RX 350, and we hope to see you back again down the road!

November 24, 2021

Robin was very sweet and welcoming! Did not mind all of my questions (there was a lot) and did not mind go over stuff again with me! More

by nicole.gilliard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Due
Report | Print
Nov 27, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share how much you appreciated Robin's patient and informative care, Nicole! The Jim Hudson Lexus of Columbia team is always happy to answer your questions and make sure you feel confident in the choices you're making. We're grateful for your business, and we wish you many safe miles in your new vehicle!

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