Jim Hudson Lexus

Feels like home professional, well-trained, courteous, friendly, clean facility, efficient We feel at home there - and appreciate the kindness of all the staff. Sam professional, well-trained, courteous, friendly, clean facility, efficient We feel at home there - and appreciate the kindness of all the staff. Sam in the service department was our contact person and he was professional and very precise in reviewing our work order. Always good to see our friend, Sam McElveen. One of the finest gentlemen, one could ever be fortunate enough to know. More

Great service even though I didn't have an appointment. JHL continues to provide 5-start service. I hope this will continue to be so in future, come rain or shine. thank you very much. JHL continues to provide 5-start service. I hope this will continue to be so in future, come rain or shine. thank you very much. More

Excellent customer service Jasmine was very good as salesperson with me from the start till end I will recommend to all of my friends and family . I bought GX 460 Jasmine was very good as salesperson with me from the start till end I will recommend to all of my friends and family . I bought GX 460 More

5000 mile service on new vehicle Very nice customer service, very upscale waiting area with upscale snacks. Car was completed quicker than promised and was washed by hand because the Very nice customer service, very upscale waiting area with upscale snacks. Car was completed quicker than promised and was washed by hand because the weather was too cold to operate the automated car wash. I observed an executive in a suit help an older lady open a cup of yogurt. When she thanked him, he smiled and told her it was his pleasure. And it was. More

Excellent The way that you are greeted as you enter the Service department, Melvin was great and pleasant at all times . I will return as a repeat customer The way that you are greeted as you enter the Service department, Melvin was great and pleasant at all times . I will return as a repeat customer More

Excellent Sales Person, Kimberly McCaw. Kimberly McCaw listened to our needs and was able to find the exact automobile we were looking to purchase. The entire dealership, including Nathan D Kimberly McCaw listened to our needs and was able to find the exact automobile we were looking to purchase. The entire dealership, including Nathan Duhovis and Edward Guly, worked diligently to complete our paperwork allowing us to leave with the automobile the same evening that we arrived. My wife and I look forward to keeping this relationship with the Jim Hudson Lexus Dealership throughout the servicing life of the automobile. More

Excellent Service I had a service appointment at 9:15. They took me in immediately and were very professional. The lounge was very comfortable while I waited. They w I had a service appointment at 9:15. They took me in immediately and were very professional. The lounge was very comfortable while I waited. They were doing my 25,000 mile check and an oil change and the time it took for all of this was very reasonable. I will be bringing it back again and again for maintenance. GREAT EXPERIENCE! More

Above & Beyond This particular service employee went above and beyond expectations. After waiting for awhile before being approached when I arrived, he was able to ( This particular service employee went above and beyond expectations. After waiting for awhile before being approached when I arrived, he was able to (almost) make me forget the delay in customer service. More

Quick Rusty MacDonald was awesome and accomodating. He made sure we had everything we needed. He checked on us and Marlin Gibson made sure I was aware Rusty MacDonald was awesome and accomodating. He made sure we had everything we needed. He checked on us and Marlin Gibson made sure I was aware of all the complimentary services that came with the purchase of our vehicle. JK technician 914 did an excellent job on our vehicle. More

Excellent Service Rendered. Timely service and explanations for services performed. Was able to assist with programming seat, mirrors, and steering wheel. Also shared informa Timely service and explanations for services performed. Was able to assist with programming seat, mirrors, and steering wheel. Also shared information about a purchase of floormats. More