Jim Marsh Kia

Easy and helpful information Everyone was very professional with a personal touch. Even got a good amount for my trade in. Explained the best options for me as far as leasing rath Everyone was very professional with a personal touch. Even got a good amount for my trade in. Explained the best options for me as far as leasing rather than buying. More

Great buying experience and fast service department Good experience in the past 6 months since my purchase of a 2019 KIA SOUL. Three visits for oil change, and service department is prompt and thorough. Good experience in the past 6 months since my purchase of a 2019 KIA SOUL. Three visits for oil change, and service department is prompt and thorough. More

EASY PROCESS, AND DONE A GOOD JOB THIS PLACE REFERRAL BY AAA INSURANCE AND ALL THE JOB WAS GOOD, EASY TO DEAL WITH THE SERVICE GUY HANDLING ALL ISSUES WITH THE AAA AGENT, THIS MADE MY THIS PLACE REFERRAL BY AAA INSURANCE AND ALL THE JOB WAS GOOD, EASY TO DEAL WITH THE SERVICE GUY HANDLING ALL ISSUES WITH THE AAA AGENT, THIS MADE MY LIFE EASY - GOOD PLACE AND GOOD JOB JIM MARSH IS THE PLACE TO GO FOR SERVICES. More

Oil change, replacement of side mirror Great work! Great customer service ! Todd handles every issue that you have with your vehicle. Thank you for all of your help! Have a great holiday we Great work! Great customer service ! Todd handles every issue that you have with your vehicle. Thank you for all of your help! Have a great holiday weekend More

Integrity and Honest Cindy Weaver is my rep in the service department , and I came in after living in emergency rooms and Hospital rooms with my wife Charlette Vaughn. Nee Cindy Weaver is my rep in the service department , and I came in after living in emergency rooms and Hospital rooms with my wife Charlette Vaughn. Needless to say I am a mess and stressed. Charli has a tumor in her chest pressing on her heart. I need my car serviced and to get back to the hospital. Cindy made that happen and was very understanding, I could not have expected such an excellent experience in such a trying moment. I thank the team at Jim Marsh Kia most of all I am grateful to Cindy Weaver and hope she receives an award of excellence for her job done well and going beyond the call of duty for her consideration for the customers at Jim Marsh Kia. Thank You Cindy Sincerely and Always Storm Vaughn a loyal customer of yours P.S. Charli is back home on June 25 there is a long road to recover. Again thank you for easing my stress in that critical moment in time. More

Great Service Brett was super friendly and helpful. Service department has always been great when we’ve needed to bring in our Sedona. Love the no pressure service Brett was super friendly and helpful. Service department has always been great when we’ve needed to bring in our Sedona. Love the no pressure service guys! More

2014 Sorento Maintenance Todd Gerstenberger is the best Service Manager I have worked with at Jim Marsh or other dealers. We bring our car to Jim Marsh KIA because of Todd’s Todd Gerstenberger is the best Service Manager I have worked with at Jim Marsh or other dealers. We bring our car to Jim Marsh KIA because of Todd’s knowledge, professionalism and help on maintaining our 2014 Sorento. On this visit we had normal service performed (oil change, etc ,), alignment check and front end alignment, tire rotation, coolant replacement and other service items. We have 83,000+ miles and ALL maintenance has been done at Jim Marsh KIA and this is due to the excellence of Todd G. Todd follows up to keep the customer informed whether we are waiting for service to be completed or we return home while it is being done. More

Amazing experience! This was my first time buying a dealership car and they couldn’t have made it any easier! Looked at cars, and was driving off the lot just like that! This was my first time buying a dealership car and they couldn’t have made it any easier! Looked at cars, and was driving off the lot just like that! Easy process with everything explained in great detail! Thank you so much! More

They had me at hello I walked onto the lot telling myself I wasn’t going to drive off with a car, that plan didn’t last long. Michael was the friendly face that helped me I walked onto the lot telling myself I wasn’t going to drive off with a car, that plan didn’t last long. Michael was the friendly face that helped me narrow down the many options to the car that was right for me and my needs. I wasn’t being pushed to make a decision I wasn’t ready to make, rather I was working with the dealership to find the perfect car for me!! Easy dealership and perfect salesman to work with! More

Amazing, simply the BEST! I arrived from out of town, and they had everything completed and ready for me. The most supportive and caring service. I don’t only mean the outstand I arrived from out of town, and they had everything completed and ready for me. The most supportive and caring service. I don’t only mean the outstanding salesmen Mike, but both managers, Carlos, Big Mike, and Sean Kim with finance. I have never had such a fast, and honest loan purchase. I highly recommend. More