Jim Marsh Kia

My first car I’m 42 years old and this is my first car , so I did not know what I was doing the lever for the car before ourselves man was very nice I got a Kia sp I’m 42 years old and this is my first car , so I did not know what I was doing the lever for the car before ourselves man was very nice I got a Kia sported 2017 and I’m very happy , everyone was so nice and helpful I will recommend this dealership anytime More

New car We just bought another Kia from Jim Marsh (fourth for our family since December 2015) We appreciate the treatment we always get in sales, service an We just bought another Kia from Jim Marsh (fourth for our family since December 2015) We appreciate the treatment we always get in sales, service and financing. Beginning to get 'frequent flyer ' miles! More

Do Go Here... Especially the service department!!! It's been a few months since this has happened and I can't believe it's taken me so long to write a review. First, let me start by saying they are rea It's been a few months since this has happened and I can't believe it's taken me so long to write a review. First, let me start by saying they are really great in the sales department, but do not take your car in for service. This is were I went all wrong. First, I set in the lobby for two hours to get a simple oil change. I wasn't too mad because I understand it can take a long time and they are busy on Saturdays. About 4 days later (while I was driving to work on the interstate) the oil all came out and my car and it broke down. According to the tow truck driver the engine most likely seized up and this is why it broke down. I called and talked to Jim Marsh and they told me to bring it in for them to look at. The guy at the counter told me that they needed to replace the whole engine because of what happened. Apparently, someone didn't put the oil plug in properly and all the oil came out leaving nothing in the car. Fast forwarded a few days later and they told me that's not the case and wanted to just fix the engine. I argued and stated I wanted a new one with no resolution. I was given the car back with them "fixing" it. Days later it turned out the car is still leaking oil and they are refusing to fix it saying it's residue from the car being fixed. Just to state it's still leaking as of this day. Which means I am going to have to come out of pocket to fix this. I am at the point where I want to seek legal action. All I wanted was my brand new car fixed. It's a shame. I bought a 2017, so I wouldn't need to deal with this and look at me... I'm dealing with it. I said when I bought my car that they have a lifelong customer because I am so impressed. Well this is far from the case. Please save yourself and don't do business with them. Kia's are great..just don't get one from them. And please do NOT let them do any kind of service on it. More

Ease of transaction Mike was very easy n fun to deal with. Dealership is outstanding Professional and courteous throughout transaction Showroom area is classic Mike was very easy n fun to deal with. Dealership is outstanding Professional and courteous throughout transaction Showroom area is classic & comfortable Highly recommend to all !! More

Great customer service. Great environment. We felt very welcome. Loved our salesman Ray. He wasn’t pushy and we really like that about him. We will definitely be coming bac Great environment. We felt very welcome. Loved our salesman Ray. He wasn’t pushy and we really like that about him. We will definitely be coming back in s couple of years for another new car More

Nice dealership ? very quick and helpful. Enjoyed working with dealership. Wei was kind and found me the car I was looking for. I didn't have to stay all day. ? very quick and helpful. Enjoyed working with dealership. Wei was kind and found me the car I was looking for. I didn't have to stay all day. More

GMC Canyon purchase I am so appreciative of the staff at Jim Marsh Kia for all their help in purchasing this truck. They are all so friendly and kind. Thank you so much! I am so appreciative of the staff at Jim Marsh Kia for all their help in purchasing this truck. They are all so friendly and kind. Thank you so much! More

Made the effort to make a deal Ray stayed in contact with me until we were able to make a deal that met my needs! I would recommend Ray as a salesman to make a deal with and pleasan Ray stayed in contact with me until we were able to make a deal that met my needs! I would recommend Ray as a salesman to make a deal with and pleasant to work with. More

Eva’s review I was only going to look but ended up leasing and trading in my car since they gave me a fair price. Very happy with the process. Didn’t feel like I w I was only going to look but ended up leasing and trading in my car since they gave me a fair price. Very happy with the process. Didn’t feel like I was being pressured at all. More

Awesome service Wei was extremely helpful, efficient, and honest. He helped me find the two cars I was looking at, test them both and pick the right choice. Wei is th Wei was extremely helpful, efficient, and honest. He helped me find the two cars I was looking at, test them both and pick the right choice. Wei is the man! More