Jim Marsh Kia

Amazing Staff I was very impressed with the staff that works at Jim Marsh KIA lot on Centennial! Anthony was so friendly and helpful, the first day I went there. I I was very impressed with the staff that works at Jim Marsh KIA lot on Centennial! Anthony was so friendly and helpful, the first day I went there. I was introduced to the managers, and they too, were helpful. Second day, I met Ron "Cash" Twist, he sealed the deal for me. No pressure, allowed me to acclimate with the car I was interested in. After I test drove the Cherokee, I fell in love! Sold! I'm very happy to purchase an awesome Jeep Cherokee, it was super clean! And looked brand new! I would highly recommend anyone to purchase a car with them! They took care of me like I was family to them. You'll see when you enter the office, I love the decoration, simply amazing! Thank you to all that helped me! Happy customer 😀 Bernadette Manansala More

Easiest car purchase! Jim Marsh Kia has been the easiest car dealership I’ve ever been to. Fast and easy!! Ron “Cash” Twist as well as the whole crew make the car buying Jim Marsh Kia has been the easiest car dealership I’ve ever been to. Fast and easy!! Ron “Cash” Twist as well as the whole crew make the car buying process easy. More

More grief than the car is worth. Here's the story folks. I had/have a lower credit score, not the worst, but not great. I was contacted by the email sales at Jim Marsh almost a year a Here's the story folks. I had/have a lower credit score, not the worst, but not great. I was contacted by the email sales at Jim Marsh almost a year ago, they said they could help me get into a vehicle. I was looking for a truck at that time, my vehicle was up in miles and was starting to show signs of issues. So, I go there, the internet girl wasn't in as she said she would be. None the less, I talked with Tommy about the situation. After HOURS of looking at vehicles that wouldn't fill my needs, we finally come across a Jeep Patriot. Now, in fairness, this vehicle has features that I liked. 4 wheel drive, seating for 4, and some cargo room (not much though). Anyway, after dealing with the sales pitch for almost 5 hours, I opted to go with this jeep. BAD MISTAKE. After playing with the numbers, and doing the distraction game, I got NOTHING for my truck to speak of, and a mega overpriced vehicle!! I also had a few key issues that finally got resolved AFTER posting to several sites that I was scammed on it.. But, fast forward to now. I still have this Patriot, it runs fine, does it job, BUT I FREAKING HATE IT!! I'm 6' tall, and it's a pain to get in and out of. There's no room in it for anything. The power lacks ability to do much, and I want OUT OF IT.. But, since they financed it with the numbers game, I'm way upside down, and no one wants to deal with it. So, now I've got a vehicle that I think sucks, no one will take it as a trade in, and I'm out of luck. I bought a truck recently, and will be driving that most of the time, the Patriot will end up as a overprice lawn ornament. BUT, I'm talking to people. LOTS of people, even if it's just in line at the store, and I'm telling them all the same thing. DON'T TRUST OR BUY FROM JIM MARSH. I want out of my Patriot, and into something that fits me. NO extra bull. If they want to make it right, fix this issue. Don't play the "we're concerned" game. Tell me what you have, and what I have to pay. They know my credit, they know my payment, all that have to do is make it right.. BUT, I have doubts. Till then, I love to talk. More

Outstanding from start to finish! I will recommend this location to any and all that ask me of a great place to go! Everyone that I dealt with was kind, courteous, and professional but I will recommend this location to any and all that ask me of a great place to go! Everyone that I dealt with was kind, courteous, and professional but I will mention that Cash really was very helpful and made this experience that I usually do not like at all, very easy and I appreciate it!! More

Thank you This is my third KIA soul at your dealership!!! Really appreciate the awesome service I have received every single time. I would definitely recommend This is my third KIA soul at your dealership!!! Really appreciate the awesome service I have received every single time. I would definitely recommend your dealer to my friends !!! More

Positive Kia Moment Cash was great from start to finish, the entire team made my experience worth the drive. I love my new Stinger. I will recommend the dealership to e Cash was great from start to finish, the entire team made my experience worth the drive. I love my new Stinger. I will recommend the dealership to everyone I know. More

Amazing experience!! By far the most enjoyable car purchase Very amazing car buying experience. No stress, very relaxed sales and finance personnel. I'm truly pleased with this purchase and I would definitely r Very amazing car buying experience. No stress, very relaxed sales and finance personnel. I'm truly pleased with this purchase and I would definitely return to Jim Marsh if I was looking for another vehicle. More

Fast, friendly experience This was my first time at Jim Marsh KIA. Ron treated me great and was very knowledgeable about the Stinger I was looking at. They had me out of there This was my first time at Jim Marsh KIA. Ron treated me great and was very knowledgeable about the Stinger I was looking at. They had me out of there with a good price for my new car and trade in without all the waiting and hassle. More

No mention of the cons Made an appointment and traveled to them to see a car which was listed on Autotrader for almost $19000. Turned out the car was reeking of tobacco smok Made an appointment and traveled to them to see a car which was listed on Autotrader for almost $19000. Turned out the car was reeking of tobacco smoke which they had tried to conceal with cheap deodorizer strips. Sales manager then GUARANTEED this stink could be removed with an "enzyme machine", but they would only do that if they could do a HARD credit hit first (even though I knew my exact credit score). Obviously they do this to harm the customers credit rating so limit their financing strength if they then go to a competing dealership. I investigated this "enzyme machine" technique further (he probably meant an ozone machine), and it turns out not even the best detailing companies would ever promise they can get rid of smell of this type, using either ozone machines or enzyme sprays. Tobacco smoke creates residue meaning the smell would come back even if it goes away temporarily. I am disappointed Jim Marsh did not list the cons in the ad. So customer, be aware; if you dont discover the cons yourself, you may never know about them. Sure, if my nose wasnt good it wouldnt have been a problem to me personally, although it would still have been a problem for passengers and second hand value. This is the reason why we should buy from private sellers instead - they may not always be honest either, but at least they do not overprice. More

Mr. Twist Approachable and accessible to all our questions. Although skeptical his professionalism engaged our knowledge of the Niro. Steph and Clyde admire Approachable and accessible to all our questions. Although skeptical his professionalism engaged our knowledge of the Niro. Steph and Clyde admire Mr. Twist We love our Niro great car. More