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Jim Norton Chevrolet
Broken Arrow, OK
743 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 743 reviews
May 11, 2023
Morgan is very knowledgeable about all vehicles and really cared to make sure I got into exactly what I wanted. Will be back and sending my friends! really cared to make sure I got into exactly what I wanted. Will be back and sending my friends! More
by Jerry Oakes
Employees Worked With
Phillip Thompson (5 stars) , Jesse Honeycutt, Morgan Montgomery
May 10, 2023
I love the dealership so much but Morgan really made the entire experience such a good one. She’s personable, so friendly, and can really sell just about anything. She’s an important asset to have. I will d entire experience such a good one. She’s personable, so friendly, and can really sell just about anything. She’s an important asset to have. I will definitely return if she’s there. More
by elijah.everett
Employees Worked With
Morgan Montgomery
May 10, 2023
Zach and JD made the process of buying our new Tahoe simple and easy! Their hospitality and thoroughness was well worth the 5 hour drive to pick it up. simple and easy! Their hospitality and thoroughness was well worth the 5 hour drive to pick it up. More
by gracynlisabeth
May 09, 2023
Friendly and helpful, got me in for oil change and tire rotation, noticed a "popping" noise in my cars rear, verified my warranty and got me scheduled to resolve. rotation, noticed a "popping" noise in my cars rear, verified my warranty and got me scheduled to resolve. More
by Jamesjasonwoods
Employees Worked With
May 06, 2023
I had a great experience at Jim Norton during my recent vehicle purchase. I had already viewed the vehicle of interest online before arriving to the dealership. Daryon was very professional and courteous b vehicle purchase. I had already viewed the vehicle of interest online before arriving to the dealership. Daryon was very professional and courteous beginning with the test drive. I was not ready to make a decision immediately. I contacted him the next day and told him I would be coming to purchase the vehicle after work and he had it ready for me when I arrived. He was patient and not pushy and the finance dept experience was a smooth process. More
by misterkb73
May 03, 2023
This was one of the best dealerships I have ever been to. I trade every two to three years and everything about this dealership was professionalism I trade every two to three years and everything about this dealership was professionalism More
by Don
May 02, 2023
When we arrived we were immediately greeted, and put in contact with our sales associate. The whole process went smoothly, and everyone at the dealership were friendly. Highly recommended!! contact with our sales associate. The whole process went smoothly, and everyone at the dealership were friendly. Highly recommended!! More
by Matt Easley
Employees Worked With
Bill Doyle, Zach Monks
May 02, 2023
It was good customer service. They got me and in out let them an hour. My sale guys was wonderful. I will recommend Jim Norton to all my family and friends. Ask for Anthony They got me and in out let them an hour. My sale guys was wonderful. I will recommend Jim Norton to all my family and friends. Ask for Anthony More
by Codywatkins8691
Employees Worked With
