Jim Norton Chevrolet

Dealer Miscommunication I recently wrote a review regarding Jim Norton Chevrolet in Broken Arrow because I was dissatisfied with the whole ordeal we went thru when trying to I recently wrote a review regarding Jim Norton Chevrolet in Broken Arrow because I was dissatisfied with the whole ordeal we went thru when trying to upgrade our 9 month old vehicle to the same make and model but we wanted an AWD & it fully loaded. I submitted complaints and was extremely upset with the way things were handled. A manager on behalf of Jim Norton graciously contacted me, we reviewed the contract together again and they owned up to their mistake. We both agreed there was miscommunication on both parts. Due to their stepping up to the plate and graciously trying to correct the issue we both came to an agreement to correct the problem. I was quite surprised they took the time to work with us to make it right. We came to a mutual agreement in which we were satisfied. I am happy to say due to the circumstances I would highly recommend Jim Norton to my friends and family. They proved in the end to be professional, honest, and truly care about their customers. The managers Derek Pressler and William Franklin both made us feel like family and I would highly recommend them to anyone. More

Great experience!! I bought a 2018 tahoe from Jim Norton, they were very transparent. From the beginning to the end they were friendly and made buying a car fun. I recom I bought a 2018 tahoe from Jim Norton, they were very transparent. From the beginning to the end they were friendly and made buying a car fun. I recommend them to everyone! More

Great service and employ Best experience possible! we will definitely be back. Price and service was second to none no pressure yet totally served at every level of our purcha Best experience possible! we will definitely be back. Price and service was second to none no pressure yet totally served at every level of our purchase. Shelley and the rest of the staff were amazing.. More

Heather is fantastic! I came in to take a test drive, and Heather did everything she could to make it a great experience. She answered my questions, and did everything she I came in to take a test drive, and Heather did everything she could to make it a great experience. She answered my questions, and did everything she could to make sure I had everything I needed. Will definitely purchase from her when the time comes! More

Best dealership in Oklahoma Jim Norton Chevrolet is amazing! The staff is so welcoming and nice! My salesperson Shelley Clawson is by far the best salesperson I have ever worke Jim Norton Chevrolet is amazing! The staff is so welcoming and nice! My salesperson Shelley Clawson is by far the best salesperson I have ever worked with, she does everything in her power to get you the car you want! I highly recommend Jim Norton Chevrolet to anyone looking for a new or used car!!!! More

Really good I highly recommend Jim northern Chevrolet because they have good service and good variety of cars.They have an excellent attitude and they explain ev I highly recommend Jim northern Chevrolet because they have good service and good variety of cars.They have an excellent attitude and they explain everything really well . More

Very Happy With My Auto Sales Person Shelley Clawson, my sales person was knowledgeable, helpful, and easy to work with. She answered my questions, made useful suggestions to help with t Shelley Clawson, my sales person was knowledgeable, helpful, and easy to work with. She answered my questions, made useful suggestions to help with the process. More

Thanks for your patience Shelley has tried to help me a few times but I need insurance to pay my car off first. She has been very patient with me and I look forward to buying Shelley has tried to help me a few times but I need insurance to pay my car off first. She has been very patient with me and I look forward to buying when I can. More

It was a wonderful experience. Heather was the best.we We called Heather to help us find a truck and she went above and beyond what we expected. She always answered texts and calls in a very timely manne We called Heather to help us find a truck and she went above and beyond what we expected. She always answered texts and calls in a very timely manner and we are thrilled with the overall experience. The financing was quick and simple so we were out the door in record time which always makes me happy. I would definitely refer family and friends to Heather. Thanks for the easy experience! More

bought a newer car The salesperson Ms. Shelley Clawson was very friendly. The fiance man Mr.Will Franklin was extremely nice. The whole process with looking to buying to The salesperson Ms. Shelley Clawson was very friendly. The fiance man Mr.Will Franklin was extremely nice. The whole process with looking to buying took less than 30 min. No long time haggling back and forth. Told them what I wanted to pay monthly and they made it happen. Will highly recommend them to everyone to do business with. More