Jim Norton T-Town Chevrolet

Unprofessional Vehicle damaged while being serviced. Body damage and they say it was already there when we dropped it off. Rude and unprofessional. Lee said they wou Vehicle damaged while being serviced. Body damage and they say it was already there when we dropped it off. Rude and unprofessional. Lee said they would watch footage on cameras but more or less implied that we had done the damage before we had it serviced. The car already has damage on the hood from a previous incident (hit by a stolen car), and of course we were not able to recoup from insurance and we are coming out of pocket to keep from making a claim on our insurance. We are not dishonest folks and we take responsibility for our own actions. Wouldn’t hurt the dealership to do the same. Never doing business with the place again. More

Great experience Mike was great,, got me in and out ,, took care of all my issues,, tha cashier I think was named Sabrina she was awesome as well got me in a loner v Mike was great,, got me in and out ,, took care of all my issues,, tha cashier I think was named Sabrina she was awesome as well got me in a loner vehicle promptly More

Excellent CHRISTIAN was the best salesman I have had in my 68 years. The area was spotless. Didn't feel hi pressure, just felt at ease and comfortable. CHRISTIAN was the best salesman I have had in my 68 years. The area was spotless. Didn't feel hi pressure, just felt at ease and comfortable. More

Warranty oil change & service The guys in the service dept. make you feel special, No pressure, very courteous. The waiting area is comfortable and the coffee is pretty good. The guys in the service dept. make you feel special, No pressure, very courteous. The waiting area is comfortable and the coffee is pretty good. More

whose experience ever The reason why cause I gotten a quote for a part and labor 345. When it came to paying for the work that it came to be 445.47. It took 6 days some of The reason why cause I gotten a quote for a part and labor 345. When it came to paying for the work that it came to be 445.47. It took 6 days some of the people in service department was rude they act like they couldn't help me. If anything comes from this I hope its to teach all your employees that the customer service is the most important part More

Customer Serive #1 Our sales person, Carlos, was extremely helpful and enthusiastic. Our Finance Manager, Hal was very knowledgeable. It was a good experience from the Our sales person, Carlos, was extremely helpful and enthusiastic. Our Finance Manager, Hal was very knowledgeable. It was a good experience from the beginning all the way to driving our new truck off the lot. More

Yansi was such a professional Yansi handled everything perfectly. I came all the way from Iowa over a 9 hour drive to get my beautiful Duramax Dually and yes I loved the truck but Yansi handled everything perfectly. I came all the way from Iowa over a 9 hour drive to get my beautiful Duramax Dually and yes I loved the truck but Yansi has such a sweet and positive outlook on life and I could tell she loves her job. If you’re looking for a vehicle I would recommend Yansi to any of my friends and family Let’s not forget Hal the finance guy he was such a great guy and a true professional More

Great customer service! Customer service was great by everyone there, especially Ellechupco Harris! I got exactly what I wanted 2019 Chevy Traverse. Todd was great in finance Customer service was great by everyone there, especially Ellechupco Harris! I got exactly what I wanted 2019 Chevy Traverse. Todd was great in finance dept as well. More

Oil change on 2 vehicles We took in my wifes car and my pick up for a oil change on a Saturday morning and it didnt take all day. They done the job pretty quick and we still h We took in my wifes car and my pick up for a oil change on a Saturday morning and it didnt take all day. They done the job pretty quick and we still had time that day to take care of other things also. Thats good service to me. Thank you. More

Enjoyable car buying experience Yansi made our car buying experience a hassle free, smooth, and enjoyable experience. She was wonderful to work with, and was knowledgeable about the Yansi made our car buying experience a hassle free, smooth, and enjoyable experience. She was wonderful to work with, and was knowledgeable about the vehicldes in which we were interested. I highly recommend Route 66 Chevrolet! More