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Jim Norton Toyota Tulsa
Tulsa, OK
3,317 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,317 reviews
November 16, 2022
Mychal Z. went above and beyond answering all the questions we had throughout our experience. We waited for a vehicle for 8 months and Mychal always made sure went above and beyond answering all the questions we had throughout our experience. We waited for a vehicle for 8 months and Mychal always made sure we were up to date on everything that was happening regarding our new vehicle. He is professional but easy going and made the process of buying a car so much better. We would most definitely utilize him as a salesperson again in the future. (He also dealt with us for EIGHT months… he needs a raise!! Ha ) More
by Kelseygsanchez1989
Employees Worked With
Mychal Zambrano
November 15, 2022
Mike was so patient and helpful with the purchasing process. We also appreciated that he was so transparent about the whole process and went above and beyond to accommodate us! process. We also appreciated that he was so transparent about the whole process and went above and beyond to accommodate us! More
by aegoldfield
Employees Worked With
Mychal Zambrano
November 11, 2022
Was really nervous about buying my first car but Mychal made the experience extremely easy! I appreciate him and his great customer service! made the experience extremely easy! I appreciate him and his great customer service! More
by Trace
Employees Worked With
Mychal Zambrano, Neng Yang
November 10, 2022
This is the 3rd car We purchased from Jom Norton. No pressure and they always gave us exactly what we wanted. The service is also excellent. No pressure and they always gave us exactly what we wanted. The service is also excellent. More
by freshblackcoffee
Employees Worked With
Nicholas Craddock, Neng Yang
November 10, 2022
Zach was good at communicating when the car I wanted would arrive and how the process would work. He was quick to respond to messages and clearly answered my questions. He went above and beyond to show would arrive and how the process would work. He was quick to respond to messages and clearly answered my questions. He went above and beyond to show me some of the features of my car after the deal was done. Thank you! More
by customer7472917474
Employees Worked With
Zach Bergman, Neng Yang
November 08, 2022
Mychal was wonderful. He was patient, kind and helpful…and I had lots of questions. He answered all my questions quickly and honestly. He took time to go over in detail He was patient, kind and helpful…and I had lots of questions. He answered all my questions quickly and honestly. He took time to go over in detail all the choices and options available. He went over and beyond providing me with updates and statuses. I never felt uninformed or in the dark. He even answered questions in areas that were not his department, if he wasn’t sure…he would take the time to find the answer or point me in the right direction. It was refreshing to engage with a salesman that wasn’t pushy and was dedicated to get me what I wanted, not just a vehicle that was in stock or on the way. His main concern was what would make me happy! More
by eheldt2
Employees Worked With
Mychal Zambrano
November 08, 2022
Just bought a new car from Jim Norton Toyota today ( 2023 Toyota 4Runner 40th Anniversary Special Edition ) , I had a wonderful experience with Mychal Zambrano, He was amazing Salesperson,I wish I coul 2023 Toyota 4Runner 40th Anniversary Special Edition ) , I had a wonderful experience with Mychal Zambrano, He was amazing Salesperson,I wish I could give him a 6 stars More
by Vp4040
Employees Worked With
Mychal Zambrano
