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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,334 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,334 reviews

November 28, 2022

Efficient, fair, fast, easy to work with, repeat buyer, fourth time to purchase at this dealership More

by Repeat buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cisneros
Nov 29, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

November 28, 2022

Our outlander is our third car from this dealership. We come back to Jim Norton for their incredible and reliable service. More

by Cindy.hutchings83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neng Yang
Nov 29, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

November 28, 2022

Our salesman Jon Coates was the best I have encountered, and I buy a lot of cars. I was so impressed with Jon that we came back a few months later to make another purchase for my wife. He’s honest and strai More

by Brockl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

November 28, 2022

Everything was great! ! Jon was amazing!! The communication was great. Pricing was fantastic and everyone about the transaction was top notch. More

by chrissiechristian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade Stuart
Nov 29, 2022 -

Jim Norton Toyota Tulsa responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

November 26, 2022

Seth was good. Don’t assume extended warranty is a given in financing package without giving an option to purchase without it first. More

by Theavedons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Owens
Nov 28, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback. if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our New Car Director, Gibson Freter, at 918-250-6888, Gibson_freter@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

November 23, 2022

Seth was excellent and very professional. Very much appreciated how he went above and beyond. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade Stuart
Nov 28, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

November 23, 2022

Nick Cradock was so helpful and great to work with. The process to buy our new Toyota went very smoothly and Nick was helpful with updates along the way. He was also great at answering any and all ques More

by Mrt2910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock, Neng Yang
Nov 28, 2022 -

Jim Norton Toyota Tulsa responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

November 23, 2022

Mychal made my first time buying a car amazing! My dad and I let him know we did not know much about the new car buying process, and Mychal was such a great help. He was very transparent about the More

by jamienbschoggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mychal Zambrano, Alva Romero, Brandon Roberson
Nov 23, 2022 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

November 23, 2022

Beat dealership I’ve ever done business with. Service was quick and efficient! My salesman Nick was great! Very knowledgeable and friendly. He made the process of buying a new truck a great ex More

by Prather98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, Auston Foster, Nicholas Craddock
Nov 28, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

November 22, 2022

I have been going to this dealership for about 10 years with my last three leases. Best place ever. I have never had a complaint! More

by Msvickiehuff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Craddock
Nov 23, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

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