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Jim Norton Toyota Tulsa
Tulsa, OK
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,325 reviews
June 30, 2022
Benjamin Lineback was amazing. I actually posted in a Toyota 4runner Facebook group looking for an exact vehicle and a dealer not trying to mark it up crazy high over MSRP. I'd bee I actually posted in a Toyota 4runner Facebook group looking for an exact vehicle and a dealer not trying to mark it up crazy high over MSRP. I'd been trying to work with over 4 dealerships in the OKC area and they were not willing to work with me whatsoever. Ben reached out to me and said he could for sure help me out and would keep an eye out for the build I was looking for. A Toyota 4 Runner TRD Off-Road Premium. I had forgot about him even reaching out to me and 3 weeks later I get a phone call saying he thinks he has just what I'm wanting on their updated allotments. He emailed me over the build sheet and sure enough it was exactly what I wanted. I called/text back and forth with him and agreed on a great price and put down my Deposit that day. It took about 2 months for it to come in and he kept me updated every step of the way. It arrived on a Friday, and I was able to come pick it up on Saturday Morning. I drove 2 hours with a trailer just to go get it to do business with him. Ben was Amazing and a man of his word. I could not have been happier. If you're looking for a good sales rep that isn't in it just for $$$ this is your guy. He cares way more about you being happy than just selling you a vehicle. The dealership was amazing as well. Very updated and clean. If I'm ever in a market for another Toyota I will for sure be doing business with Benjamin. Thank you again Ben for all your help and getting me in and out the door in a timely manner! Christopher Stotts More
by txrangers1
June 30, 2022
Very attentive. Did not rush. Great follow up. Customer service was perfect. Will definitely buy from him/ there again. Did not rush. Great follow up. Customer service was perfect. Will definitely buy from him/ there again. More
by manifestwade
Employees Worked With
Zach Bergman, Sara Knowlton
June 30, 2022
I never felt pressured to make a purchase. Zach was professional and courteous throughout the entire process and explained every question thoroughly, clearly and concisely. It was really nice Zach was professional and courteous throughout the entire process and explained every question thoroughly, clearly and concisely. It was really nice to also see him as excited about the truck as I was. More
by bschonacher
Employees Worked With
Zach Bergman, Kassidy Owens
June 24, 2022
Brittany Rice was the best sales representative I could've worked with at Jim Norton! She was super helpful and sweet! She made the whole car buying process so easy and quick. If I ever buy another v could've worked with at Jim Norton! She was super helpful and sweet! She made the whole car buying process so easy and quick. If I ever buy another vehicle from Toyota, I will come looking for Brittany! More
by Ulises T.
Employees Worked With
Brittany Rice
June 21, 2022
Everyone has been very good to us we have been buying from JN since 1981 from JN since 1981 More
by Lana
June 21, 2022
Im out of state looking for a 2022 Tundra. I asked why out of state buyers have to pay an additional $1000. And directly from the salesman's (Brandon Terry) mouth. "Why do we charge an ex I asked why out of state buyers have to pay an additional $1000. And directly from the salesman's (Brandon Terry) mouth. "Why do we charge an extra $1000 for out of state buyers? If a customer purchase from out of states we typically see no referral business, no future business for servicing, rental, parts, etc." More
by Tundra Owner
Employees Worked With
June 18, 2022
My car happened to come on early and Todd took the time to call me. He then went an extra step to send me pictures of my new car after the windows had been tinted. Very nice young man. Seems to genuinely c to call me. He then went an extra step to send me pictures of my new car after the windows had been tinted. Very nice young man. Seems to genuinely care about his customers. Thank you Todd for going above and beyond! More
by KBreckon
Employees Worked With
