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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,325 reviews

June 03, 2022

Great stock of vehicles which made our choice easy. Nick was the one showing us around and even though we were indecisive, Nick was very patient with us and was willing to work with our needs which hel More

by Chai chang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Pinkerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Austin, Nicholas Craddock
Jun 03, 2022 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 02, 2022

One of the best experiences I’ve had buying a car. The process was easy and I was given personal treatment by Alva and she made experience enjoyable More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauy Brewer, Alva Romero
Jun 03, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 31, 2022

Katero was awesome! He helped me find the perfect car and he was extremely transparent about the price and process of taking the car home that day. Would definitely reco More

by Briannzau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Owens, Katero Reynolds
Jun 01, 2022 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 29, 2022

Nick was so kind and patient. I received great service and didn’t feel pressured, More

by Tm
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock
May 31, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 28, 2022

Everything about the buying experience was made simple. Would definitely recommend this dealership to anyone looking to purchase a high quality vehicle. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock
May 31, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 26, 2022

Good communication beforehand and quick processing at dealership made this a smooth car buying experience. A good deal in this crazy car market. More

by Tomasjay18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Owens
May 26, 2022 -

Jim Norton Toyota Tulsa responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 25, 2022

Found a car perfect for me. I barely had to lift a finger. Todd Burns is a gem. Thank you for doing all the heavy lifting. I definitely will be a repeat customer. More

by KBreckon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 23, 2022

The dealership itself was extremely clean and inviting. All staff was friendly and smiling. Cody was helpful and knowledgeable. The car I purchased was exactly what I was looking for. Finance was a breeze. More

by JennL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Austin, Cody Eby
May 24, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 21, 2022

Great service. Great people. Overall great buying experience in a tough market. Cody worked with me to get the vehicle I wanted. More

by isbelljed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Austin, Cody Eby
May 23, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 20, 2022

I enjoyed every minute of my time at Jim Norton Toyota! Was very stress free and easy going! More

by Jake yancey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Eby, Alex Cisneros
May 23, 2022 -

Jim Norton Toyota Tulsa responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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