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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,325 reviews

April 05, 2022

Mike Zambrano (salesman) was a pleasure to work with to get into a new 2022 Highlander XSE AWD. Super patient, friendly and helpful. He went above and beyond to make sure that I understood and was comforta More

by joy9603
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mychal Zambrano
Mar 14, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Apr 05, 2022 -

joy9603 responded

Thank you, Laura. If by some miracle all my title paperwork and TT&L check make it to me in time - I'd be happy to change to "Recommend" and edit out the part about finance. Solely because Mike is a good salesman and the folks in the Service department have also been helpful & friendly.

April 04, 2022

Wes was great! No high pressure to buy and lessened to what I wanted and didn’t try to “talk me” into something I didn’t want. More

by Aweebley73
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Koch
Apr 05, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 04, 2022

Nick was easy to work with and we had a great car buying experience with him. More

by K Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock
Apr 05, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 01, 2022

Jake was very helpful. We enjoyed working with him! We highly recommend Jake. He’s a low pressure car salesman that just wants to help you find the perfect car for you. . More

by Brandi Geiger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Brook
Apr 04, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 31, 2022

Easy to work with and helped me find the right vehicle! Everyone was very nice and knowledgeable about the vehicles. More

by Slawcrozier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock
Mar 31, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 30, 2022

Zeb was so amazing during the entire process of purchasing my new vehicle. He kept me updated on shipment dates and was so helpful in getting the vehicle that was right for! More

by jenniferyork83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Mar 30, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 29, 2022

Atticus was great. Attentive, very kind, not pushy at all. Overall great experience with Atticus. More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atticus Wise
Mar 30, 2022 -

Jim Norton Toyota Tulsa responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 26, 2022

I had a great experience, my bank was being complicated so it was nice to have the dealership and salesman who were very patient and understanding. More

by Braidenv14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Matheny
Mar 28, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 26, 2022

First off Benjamin lineback was my salesman, he was prompt and very easy to deal with! I am very thankful that I picked Jim Norton to deal with everyone was very nice and helpful choosing what was best More

by Lee329143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Pinkerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cisneros
Mar 28, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 26, 2022

We love Jim Norton Toyota! Staff is always friendly and was so helpful. Nicholas (sales) and Alex (finance) are awesome! Love the serene, welcoming atmosphere. Never a customer More

by Karson.pratt22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cisneros, Nicholas Craddock
Mar 28, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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