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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,325 reviews

March 20, 2022

Great customer service! Wes was super helpful and kind throughout the whole process. I’m extremely happy with my 22 Highlander! More

by ashtonbhenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Koch
Mar 21, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 18, 2022

Michael Bowers has always gave exceptional service. I would recommend this place to any person who needs their vehicle serviced. More

by Jay-qua-lyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bowers
Mar 21, 2022 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 16, 2022

The whole process was quick and efficient. I never felt pressured but all of by questions were answered knowledgeably. The facility was clean and comfortable. More

by Rls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mychal Zambrano
Mar 17, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 16, 2022

Robert did a great job helping us find the perfect car. We handled most of the conversation over the phone and email. More

by Trey
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 16, 2022

If I could give Todd a minus rating, he would certainly deserve no less. After my son and I bought a Venza last December, Todd was involved in refunding a number of issues with the financial statement. H More

by williameverett1948
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mar 28, 2022 -

Jim Norton Toyota Tulsa responded

We appreciate your feedback and it’s being reviewed by our management team. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 15, 2022

I had previously bought a vehicle from jim norton toyota so I knew the attention to detail I would receive More

by 2kool2fish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Hale, Nicholas Craddock
Mar 15, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 15, 2022

Great dealership - excellent communication through entire process, quick answers to all my questions, everyone was helpful and informative while not being pushy. They had better financing options that my own More

by Zemanderfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mychal Zambrano
Mar 15, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 15, 2022

I give five stars to Jim Norton Toyota Tulsa and Mr. Jonathan, for the great job, they gave me a good deal on 2022 toyota Tundra . I drove 4 hours just to get to them. I do recommend this place. More

by Juan31romero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review and for traveling to Jim Norton Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 15, 2022

Muy buena vendedora, estuvo pendiente todo el tiempo y consigio un excelente trato con mi vehículo More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alva Romero
Mar 16, 2022 -

Jim Norton Toyota Tulsa responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 15, 2022

Zach was so easy to work with. No BS and not pushy. He listened and sought to understand what was important to us. More

by Mike Rogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman, Sara Knowlton
Mar 15, 2022 -

Jim Norton Toyota Tulsa responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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