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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,348 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,348 reviews

January 18, 2022

Excellent experience. Robert Blocker was great. He did exactly what he said he would do. Very much stress free. More

by Ted-mitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 16, 2022

Robert Blocker was absolutely EXCELLENT this is my second time to buy a car from him at this location. He is the reason I keep coming back. More

by tcwhisenhunt2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Owens
Jan 18, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 14, 2022

Wes really helped us from start to finish helped us pick the Toyota Rav4 my wife really wanted thanks Wes!! More

by Rene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Koch
Jan 18, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 10, 2022

Best experience we have had at a dealership. Recommend to all my friends and family! More

by jbcgo10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond, Zeb Freter
Jan 11, 2022 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 09, 2022

We were attended very well. Nicholas was very helpful and made the process very smooth. Thank you!! More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock
Jan 10, 2022 -

Jim Norton Toyota Tulsa responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 04, 2022

Have had great experiences with this dealership.we have bought two Toyotas here and are satisfied with both purchases. More

by Gatorswinagain99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Jan 05, 2022 -

Gatorswinagain99 responded

Very friendly place JNT!

December 31, 2021

My long time sales person moved away so I was introduced to Wes. He did and outstanding job taking care of me More

by Okbeartoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kade Stuart, Wes Koch
Jan 03, 2022 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 29, 2021

What an experience. From the moment I walked in and told the salesman my parameters, until I left the lot, I felt like a burden. The salesman (mike) told me I had little choice or option on his lot (without More

by ajcoscia01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Almy, Chris Austin
Jan 14, 2022 -

Jim Norton Toyota Tulsa responded

We appreciate you sharing these concerns and immediately forwarded them to our management team. We are looking into the issues mentioned and thank you again. Kindly reach out to our Pre-Owned Director, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 28, 2021

The service department is exceptional. Zach Rains is always conscientious and addresses every need and responds promptly. They make you feel like a valuable customer. Zeb Frieter in sales is very profe More

by IS
Recommend Dealer
Yes
Employees Worked With
Zeb Freter, Auston Foster, Mike Bowers, Zach Rains, Mandee Wisdom
Dec 28, 2021 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 25, 2021

A must be patient with their processes and diligent on all that is available with leasing. More

by Sr5granite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cisneros
Dec 27, 2021 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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