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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,353 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,353 reviews

July 31, 2021

Tony is one of a kind! He will make sure you’re well taken care of and everything gets done probably! Tony the legend he made sure my truck was well inspected...I wanted new tires (because they where a More

by Frymirehunter3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Jul 31, 2021 -

Frymirehunter3 responded

Tony is an awesome guy! He will make sure you are well takin care of!

July 31, 2021

I can't express my gratitude with Luis Espina. He made sure that I understood everything about Toyota products. He is charismatic and knows how to handle customers. Thanks Toyota and Luis. You are doing More

by Clapata2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that Luis was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 31, 2021

Me encanto La atención de Luis Espina, muy profesional y aclaro todas mis dudas sin ningún problema . Volvería a venir con el sin duda alguna More

by Laura Londoño
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 31, 2021

Luis Espina was our salesman and he did a wonderful job. Helped us find 2 cars that matched exactly what we are looking for. I will recommend him and would look for him for future purchases More

by rafael fuenmayor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 30, 2021

My experience with this dealership has been great. I pulled up on a Saturday afternoon wanting to look at one car and Cauy was the salesperson who helped me. Right away he made me feel really comfortabl More

by 918interiors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Boutin, Cauy Brewer
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 30, 2021

I love love these place ! Great selection in cars , super elegant building, amazing prices and the best is my costumer service ( sales ) Luis Espino ! Amazing experience and the best habla español!!! More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 30, 2021

Amazing service, Tony was amazing all around! Helped me choose exactly what i wanted to get, Sarah and Tony worked with me and gave me excellent service! More

by joshua.a.jones3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Hi Joshua and thanks for the great feedback! We're very happy that Tony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 30, 2021

Mr. Tony was extremely helpful in my car purchase experience. He made the process seamless and enjoyable. As this is my first vehicle I’ll be sure to be back for my next and so on after. I would abso More

by Kylie and Nancy saldierna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Kylie and Nancy , congratulations on your new purchase! I hope you are continuing to enjoy your new car! It's wonderful to know you feel confident in your decision to choose Jim Norton Toyota as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 30, 2021

We had a great experience! I dreaded going to a dealership & dealing with a cheesy or arrogant salesman but I was pleasantly surprised!!!! We were greeted by Wilford AKA Friday….. he redeemed th More

by Amygrahlen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Knowlton
Aug 03, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 28, 2021

Tony was my dealership sales representative at Jim Norton. Very knowledgeable about the cars and car sales. Know how to keep the customer happy and always kept me informed throughout the car purchase More

by Kmach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Jul 30, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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