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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,346 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,346 reviews

July 06, 2021

Had a great experience with Jim Norton Toyota I love my Toyota Highlander great vehicle! Our salesman did a great job helping find us the perfect vehicle! More

by Ryanjordan774
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Almy
Jul 08, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 06, 2021

I have bought multiple vehicles from Jim Norton Toyota over the years and I’ve never been disappointed. Their customer service is top notch. My sales person, Joe, was very professional and kept me apprise More

by Beth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim, Kassidy Owens
Jul 08, 2021 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 05, 2021

Gracias Tony fue un placer trabajar contigo para comprar nuestra camioneta, fue un verdadero placer porque pudimos contar con el servicio de alguien cordial y amable! More

by chanmonica32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel, Chris Austin
Jul 07, 2021 -

Jim Norton Toyota Tulsa responded

Gracias por el comentario entusiasta. Estamos orgullosos de nuestro servicio al cliente y hacemos todo lo posible para que nuestros clientes se vayan felices. Cuídate. Sincaramente, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 05, 2021

Robert is fantastic to work with. He is experienced and knowledgeable and provides great care and customer service. We love our new 4Runner Night Shade More

by Dan and Denise
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 03, 2021

On 6/12/2021 I stopped in at Jim Norton Toyota to get an appraisal on my 2016 RAV4 having just realized that I had a bunch of unexpected equity which might allow me to pay off the car and get a new one with More

by Emmylouise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lymberopoulos
Jul 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 03, 2021

Clean and friendly. I really appreciate this specific Toyota dealership More

by Kristenlosey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hailee Willison-Hughey
Jul 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 02, 2021

I purchased a new 2021 Tundra TRD Pro from JNT in October 2020. Even then new trucks with desirable options were in high demand and virtually non existent inventory. I talked with several dealers and none More

by Tanya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim
Jul 07, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 01, 2021

We had a great experience buying our new car from Robert Blocker. He walked us through the whole process which went very smoothly. Thank you to the whole team! More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Owens
Jul 06, 2021 -

Jim Norton Toyota Tulsa responded

Rick, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 01, 2021

Tony is a great Consumer Relationship Sales Representative. This is the second car I've purchased from Tony. He is kind, courteous, and quite the specialist. He really knows his cars and fit More

by lalhomsi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Jul 06, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 01, 2021

Wonderful. Robert Blocker was my salesman. I told him exactly what I wanted. He got it ordered, and I had it in less than 2 weeks no headache, easy approval process. I am in love with my brand New High More

by Crystal Powell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hammond
Jul 06, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Robert and the rest of the Jim Norton Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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