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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,346 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,346 reviews

June 28, 2021

We buy all of our vehicles here because the sales team is so great. But it would be nice if the dealer would show appreciation for repeat customers! More

by Laurie G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim
Jun 30, 2021 -

Jim Norton Toyota Tulsa responded

We really appreciate your feedback, Laurie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 26, 2021

Tony, Jesse, and Sara were amazing! They were all very knowledgeable and kind. Tony worked so hard to help me find the right car! More

by Krystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Knowlton, TARIG-USED CAR TONY Al-taweel
Jun 29, 2021 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 25, 2021

Extremely pleased with the patience and fast service with all questions professional answered. Salesman Wess stayed after his work schedule for more than three hours to complete my sales. Very professional s More

by E.B. Wolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Boutin, Wes Koch
Jun 29, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 24, 2021

amazing customer service and communication from 2 states away!!! kept me up to date regularly on the status of finding just what i wanted during these times of inventory shortages. super nice in person and More

by kylejames605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Austin
Jun 28, 2021 -

Jim Norton Toyota Tulsa responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 23, 2021

Robert Blocker was amazing. Even with the car shortage, he was able to find exactly what I wanted from another dealer and have it transported here. I got the only Camry XLE Hybrid in my color choice of Wi More

by kimtsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Smith
Jun 25, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new Camry XLE Hybrid! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 23, 2021

Mike was very helpful he’s very professional and found me a very good car. Service is very great. I would highly recommend them and will defiantly be back! More

by paige.redding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Collins, Mike Almy, Kade Stuart, Cauy Brewer, Cavin Trask
Jun 25, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Mike and the rest of the Jim Norton Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 23, 2021

Great service!! The salesman was great. Highly recommend! Would definitely go back. More

by wheeler711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Almy, Cavin Trask
Jun 25, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 23, 2021

In a few words: Jim Norton Toyota gets the job done! JNT was able to get me a 2021 Tacoma with all the features I needed when other dealers could not get any Tacoma’s at all. More

by patjanetdoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim
Jun 25, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 23, 2021

They worked really hard to get me a great deal, they got me a low interest rate. The salesman Joe was very honest about the car, he knows his stuff. I didn't feel like anyone was trying to bamboozle me. It More

by Graceclark745
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim, Ethan York
Jun 25, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 21, 2021

Luis , saludo !!Gracias por tus buenos atención como Luis , saludo !! Gracias por tus buenos atención como clientes de Toyota y clientes suyos Estubien muy excelentemente asesorados por ud. Muchas ben More

by administradorarosalba
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Jun 23, 2021 -

Jim Norton Toyota Tulsa responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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