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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,319 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,319 reviews

May 28, 2021

Our experience with Jim Norton was very positive! Tony knew exactly what we were looking for, and was quick about finding our car for us. We really like the car, but we were so impressed by how well every More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Micheal Byrd, TARIG-USED CAR TONY Al-taweel
Jun 01, 2021 -

Jim Norton Toyota Tulsa responded

Hello Patty and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tony was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 27, 2021

I love my car. Tony was super patient with me in making my commitment to my car. Most of the staff was friendly. I would be a return customer. More

by Aslmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
May 28, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your great review! We're glad to have Tony on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 26, 2021

Tony was great went above and beyond!! Got us in a great car. The finance manager Sara was awesome as well. Over all I would definitely go back to this dealership best experience and way better then Mercede More

by Katieann.sullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow, Sara Knowlton, TARIG-USED CAR TONY Al-taweel
May 27, 2021 -

Jim Norton Toyota Tulsa responded

Katieann, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Tony went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 25, 2021

Robert did awesome in helping me buy the Forerunner I have always wanted. The entire team worked everything out so smoothly. I really appreciate this experience! More

by Alina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan York
May 26, 2021 -

Jim Norton Toyota Tulsa responded

We are pleased to hear that you had an excellent experience with Robert and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 24, 2021

Me and my wife Bought a 2021 RAV4 back in April. We worked with Tony and he did a fantastic job making sure all our needs were meet! He helped us get the most out of our trade-in and got us a great pri More

by William Barrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
May 25, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that Tony was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 22, 2021

Excellent customer service. Always willing to help out his customers to get what they want. Got 3 of my vehicle through him. He even managed to come to my place to replace a tire which was busted on the c More

by Kennedy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TARIG-USED CAR TONY Al-taweel
May 20, 2021

I think that the team did an excellent job making us feel comfortable and taken care of. "Used car Tony " worked very hard to get us into a vehicle we were happy with. He kept telling us he wanted us to fall More

by dontforgetyourcodeword
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan York, TARIG-USED CAR TONY Al-taweel
May 21, 2021 -

Jim Norton Toyota Tulsa responded

Thank you - we’re so glad to hear that Tony and Ethan did a great job, however, we would like to address any concerns you may have that lead to a 3-star review rather than five-stars. Kindly contact ur Pre-Owned Director, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 20, 2021

Cole was amazing to work with! He made the process of trade in and purchase of a new vehicle seamless and stress free! His honesty and great attitude will gain him our business in the future. More

by MeganB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Houchin
May 21, 2021 -

Jim Norton Toyota Tulsa responded

Hello Megan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Cole was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 16, 2021

Professional, made it easy. Came to look, ended up buying. Gave us more than expected for our trade in. Easiest car buying we have ever had. Loving our new Highlander! More

by Ikesmom0514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Koch
May 17, 2021 -

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 10, 2021

My experience with Jim Norton Toyota was less than satisfactory. I love my car but would not recommend anyone use this dealer. I was given false information about the car. It was not a local lease More

by rhaley470
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mathew Thronson, Kelly Allen
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