Back

Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,346 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,346 reviews

June 21, 2021

Loved doing business with Robert Blocker. Knowledgeable and kind....made our new car buy easy! More

by Bjacoby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hammond
Jun 23, 2021 -

Jim Norton Toyota Tulsa responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Robert was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 20, 2021

Sara was awesome to work with. I was all set to go with my Credit Union, however she got me a much better rate, and was so pleasant to deal with. She rocks it! More

by Wesleymark61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami, Sara Knowlton
Jun 22, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 17, 2021

Tony was great. I feel like the Financal guy was not for us. Try to sell us what we did not need. It was nice More

by Tanisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Jun 21, 2021 -

Jim Norton Toyota Tulsa responded

We are pleased to hear that you had an excellent experience with Tony and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 13, 2021

Just want to give a huge thank you to you and Brandon in the sales dept. for making this sale possible! From trading in my rav to getting a fancy 4Runner. Cauy you made the process easy! Also to Kassidy in More

by Sierra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, Cauy Brewer
Jun 15, 2021 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 09, 2021

Luis Rivas was a very knowledgable salesman and was not the least bit pushy. It was a a wonderful buying experience! I had a limited amount of time and they got me out of there by my deadline. This is my 2 More

by lucybeshara
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Jun 11, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 07, 2021

Great salesman was not pushy Would refer him to my friends, except we was told we would be given a 17” full size tire for a spare rather than the unsafe donut tire. If I don’t get the regular tire I More

by Hmcheatham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Jun 09, 2021 -

Jim Norton Toyota Tulsa responded

We love hearing about customers that have a terrific experience at Jim Norton Toyota. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 04, 2021

The physical building is beautiful and easily accessible and functional. There are a lot of nice cars on the lot. The salesman, Tony, is very efficient and hard-working. He is willing to do all the work it More

by stroutjudi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Jun 08, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 03, 2021

Tarig was the most helpful person! He took care of all my car needs, and provided the best service ever. I will be back in the future. More

by LL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Jun 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 03, 2021

Very simple process and the crew was on top of things from beginning to end, They provided fantastic amount of information and couldn’t have done a better job keeping me informed and updated through a cu More

by Tommy.Abel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond, Wes Koch
Jun 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 02, 2021

Today i have appointment to oil change at 3:45apm. I come at time but when arrive they said have issues with the system. So anyways I said make the oil change please and they take my truck to the servic More

by Madel
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Stringfellow
Jun 02, 2021 -

Jim Norton Toyota Tulsa responded

While we pride ourselves in providing exceptional customer service, we do appreciate you sharing these concerns and are doing our best to research the specifics with our management team. In the meanwhile, you are welcome to contact our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com at any time. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

...
145
...