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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,319 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,319 reviews

May 05, 2021

We went to Jim Norton interested in the Highlander. We were greeted by Wes and he immediately made a great impression on us. He was interested in knowing what we were looking for, willing to help make it More

by Alicin Skinner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Allen, Wes Koch
May 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 04, 2021

Robert Blocker contacted me and knew I was interested in a new car. He also knew I had an overbooked schedule and would have trouble finding time to shop. He patiently worked with me to find a workable time More

by Arden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan York
May 06, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that Robert was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 03, 2021

Robert is the best!!!! He is focused on what i am looking for, rather than what he is "trying" to sell. He is low key and super easy to work with. I am a frequent trader and so glad I found him abo More

by Magshots
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Knowlton
May 05, 2021 -

Jim Norton Toyota Tulsa responded

Hi and thanks for the great feedback! We're very happy that Robert was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 01, 2021

OMG..... The absolute BEST car buying experience of my life!!!! Wes was so amazing. Not pushy and has the absolute best personality ever!!! This is the first time to visit Jim Norton and will suggest to e More

by Bdoane2729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Smith, Wes Koch
May 04, 2021 -

Jim Norton Toyota Tulsa responded

We loved reading this review! Happy customers are our aim, and it appears Wes really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 30, 2021

My car buying experience was pleasant, straightforward and honest. Robert responded to my online questions quickly and was able to secure the model I was seeking in a timely manner. 👍👍 More

by aerobent
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Robert was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 29, 2021

Luis was very helpful. He found me exactly what I was looking for. I never felt pressured. I couldn’t be happier with my new RAV4 hybrid! More

by skperry81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Apr 29, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Luis and our team were helpful during your visit and that you love your new Toyota RAV4. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 27, 2021

The process of buying a new car was made so much easier and more fun with the help of Cole, the salesperson I was lucky enough to work with. He is very knowledgable and really listened to what I needed fo More

by staciabevan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Allen, Cole Houchin
Apr 29, 2021 -

Jim Norton Toyota Tulsa responded

At Jim Norton Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 25, 2021

Zeb was excellent today. I was very nervous about getting a new car, but he made everything very easy. He answered all my questions and made this entire experience enjoyable. More

by rbbward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Knowlton, Zeb Freter
Apr 27, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 24, 2021

Happy with everything. Happy with the process. happy with the Camry. happy with the salesman. Everything is happy with Jim Norton Toyota. Will be back inthe future More

by lyanpyi2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 24, 2021

Bought my new 4runner a few weeks ago and had the best experience. Drove off the lot within a few hours:) I will definitely return when it's time for another new Toyota. Thank you James and Sara for the a More

by Amy B.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Knowlton
Apr 27, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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