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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,317 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,317 reviews

April 12, 2021

They were pretty nice and polite, the salesman was real good at explaining all the features on each car we test drove , never felt pressure, but when we were inside signing papers I felt like it went reall More

by Jeremyscottdaugherty
Recommend Dealer
Yes
Employees Worked With
Matthew Thronson
Apr 14, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 11, 2021

Best Toyota dealership hands down!Zeb Freter was an Best Toyota dealership hands down! Zeb Freter was an amazing salesman and very kind and worked with me to find just what I was looking for!! I am a p More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Apr 13, 2021 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 09, 2021

Brandon got my issue fixed. Thank you very much. Ricky smith. Now i am happy. They even got my payment lowered which is great. Awesome More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow, Shawn Hammond
Apr 13, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 09, 2021

I had such a great experience at Jim Norton. Luis Rivas did great job responding to all of our questions. We were very satisfied with Luis. More

by bamp86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Apr 13, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 09, 2021

Excelente vendedor, muy amable y respeta tus elecciones, sin dejar de ofrecer un buen servicio acorde a tus necesidades y lo mejor es que puedes negociar en español. More

by marcanokarolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Apr 13, 2021 -

Jim Norton Toyota Tulsa responded

Gracias por sus maravillosos comentarios. Siempre nos esforzamos por satisfacer las necesidades de nuestros clientes sin importar la situación. No dude en hacernos saber si tiene alguna inquietud sobre su vehículo. Sincaramente, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 09, 2021

James is awesome and he knows all Toyota and answer my questions. Best salesman I've every work with! I recommend Jimnorton Toyota- for all ur Toyota needs- More

by eatietz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 09, 2021

Excellent job, he helped me during all the process, and got the the best deal for me. He was patient, kind and very nice person More

by veronicamorenof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Apr 13, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 08, 2021

Cole did a great job handling our purchase of a 2021 Highlander. He was professional and knowledgeable of the Highlander. The sales process was very easy and Cole explained all items clearly and was a p More

by JoeRemis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Smith, Cole Houchin
Apr 12, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Cole and our team were helpful during your visit and that you love your new 2021 Toyota Highlander. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 07, 2021

Mike Bowers in the service department is such a pleasure to work with! I schedule appointments ahead through him. He is always friendly, courteous and professional to work with. I highly recommend Mike! If More

by katwilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bowers
Apr 09, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 07, 2021

Buying a car is a personal and often stressful process. If a person is lucky enough, they end up with someone like Matthew Thronson to help them on their journey. Matt embodies the highest standards of c More

by horcents
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Allen, Matthew Thronson
Apr 09, 2021 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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