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Jim Norton Toyota Tulsa
Tulsa, OK
3,344 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,344 reviews
May 22, 2021
Excellent customer service. Always willing to help out his customers to get what they want. Got 3 of my vehicle through him. He even managed to come to my place to replace a tire which was busted on the c his customers to get what they want. Got 3 of my vehicle through him. He even managed to come to my place to replace a tire which was busted on the car that I just got recently during his off day. More
by Kennedy
Employees Worked With
TARIG-USED CAR TONY Al-taweel
May 20, 2021
I think that the team did an excellent job making us feel comfortable and taken care of. "Used car Tony " worked very hard to get us into a vehicle we were happy with. He kept telling us he wanted us to fall comfortable and taken care of. "Used car Tony " worked very hard to get us into a vehicle we were happy with. He kept telling us he wanted us to fall in love with the vehicle not settle. Ethan did a great job also More
by dontforgetyourcodeword
Employees Worked With
Ethan York, TARIG-USED CAR TONY Al-taweel
May 20, 2021
Cole was amazing to work with! He made the process of trade in and purchase of a new vehicle seamless and stress free! His honesty and great attitude will gain him our business in the future. trade in and purchase of a new vehicle seamless and stress free! His honesty and great attitude will gain him our business in the future. More
by MeganB
Employees Worked With
Cole Houchin
May 16, 2021
Professional, made it easy. Came to look, ended up buying. Gave us more than expected for our trade in. Easiest car buying we have ever had. Loving our new Highlander! buying. Gave us more than expected for our trade in. Easiest car buying we have ever had. Loving our new Highlander! More
by Ikesmom0514
Employees Worked With
Wes Koch
May 10, 2021
My experience with Jim Norton Toyota was less than satisfactory. I love my car but would not recommend anyone use this dealer. I was given false information about the car. It was not a local lease satisfactory. I love my car but would not recommend anyone use this dealer. I was given false information about the car. It was not a local lease return, it was owned by someone in Nevada. I know this as I found an$8,000 collision repair bill (VIN matches) in with the owners manual. I’m ok with that as the car is certified by Toyota but do not like being lied to. Makes the whole deal sound shady. Also, the dealer did not repair a speaker as was written on the purchase contract. I was simply told to turn down the bass, that I didn’t need the bass. I think that is up to me as is who I recommend or do business in the future. FYI, the finance person was the only one I feel I can trust (even tho I didn’t finance thru the dealer). It’s shameful that this is a dealer who prominently claims to be all about the customer. More
by rhaley470
Employees Worked With
Mathew Thronson, Kelly Allen
May 05, 2021
We went to Jim Norton interested in the Highlander. We were greeted by Wes and he immediately made a great impression on us. He was interested in knowing what we were looking for, willing to help make it were greeted by Wes and he immediately made a great impression on us. He was interested in knowing what we were looking for, willing to help make it happen, but was not overly pushy to try and make the sale. He was very knowledgeable in the vehicle we were looking at and knew about all the bells and whistles. He was such a pleasure to work with and I would definitely do business with him again. More
by Alicin Skinner
Employees Worked With
Kelly Allen, Wes Koch
May 04, 2021
Robert Blocker contacted me and knew I was interested in a new car. He also knew I had an overbooked schedule and would have trouble finding time to shop. He patiently worked with me to find a workable time a new car. He also knew I had an overbooked schedule and would have trouble finding time to shop. He patiently worked with me to find a workable time. That was just the beginning of his courteous help. He and all the personnel at Jim Norton Toyota made my experience an unexpected pleasure. I enthusiastically recommend both Robert Blocker and Jim Norton Toyota. I am very happy with my purchase. More
by Arden
May 03, 2021
Robert is the best!!!! He is focused on what i am looking for, rather than what he is "trying" to sell. He is low key and super easy to work with. I am a frequent trader and so glad I found him abo looking for, rather than what he is "trying" to sell. He is low key and super easy to work with. I am a frequent trader and so glad I found him about three cars ago! Looking forward to his help going forward. Both Robert and Toyota are my "go to" choices. More
by Magshots
May 01, 2021
OMG..... The absolute BEST car buying experience of my life!!!! Wes was so amazing. Not pushy and has the absolute best personality ever!!! This is the first time to visit Jim Norton and will suggest to e life!!!! Wes was so amazing. Not pushy and has the absolute best personality ever!!! This is the first time to visit Jim Norton and will suggest to everyone I know buying a car to go there and ask for Wes!!! More
by Bdoane2729
Employees Worked With
Shelly Smith, Wes Koch
April 30, 2021
My car buying experience was pleasant, straightforward and honest. Robert responded to my online questions quickly and was able to secure the model I was seeking in a timely manner. 👍👍 and honest. Robert responded to my online questions quickly and was able to secure the model I was seeking in a timely manner. 👍👍 More
by aerobent
Employees Worked With
