Back

Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,343 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,343 reviews

April 16, 2021

great customer service James was very helpful and answer great customer service James was very helpful and answer all my questions. Will buy from him again. Thank you for everything. GOD bless you guys More

by dongpi97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review! I'm very happy to hear that James was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 16, 2021

This dealership they were very helpfully,but they need to be upfront with the interest rate when presenting it to the customer.thank for all the efforts zeb made to see as through the process. More

by Jacquelinebam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Apr 20, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing, Jacqueline. We take our award-winning reputation & your feedback seriously and would like to discuss the details with you as soon as possible. Please contact our Finance Coordinator, Victoria Benedek, at 918-250-6888, Victoria_benedek@jimnortontoyota.com. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 16, 2021

Cole built a trusting relationship with me from the start. Listened, informed, made me laugh and didn’t let me buy just any car. He is passionate about his job. His passion made me want to see him succ More

by lisa.rokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis, Shawn Hammond, Cole Houchin
Apr 19, 2021 -

Jim Norton Toyota Tulsa responded

Lisa, we loved reading this review! Happy customers are our aim, and it appears Cole really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 14, 2021

I just purchased my 4th vehicle from JNT over a 17-year period. Three Highlanders; one 4Runner. The sales and service departments are first-class. Enough said... More

by Tom O.
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 13, 2021

I came in to look at a new vehicle. I fell in love with the Camry Robert showed me.I thought I wanted a red one but I love the white one I got. More

by Lagrice046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan Gerlei
Apr 15, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Jim Norton Toyota! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 13, 2021

Luis was very helpful guiding us through the options available , leading us to purchase a vehicle that really exceeded our expectations and at a price we could afford. Lynn and I have already shared ou More

by cheeko
Recommend Dealer
Yes
Employees Worked With
Luis Rivas, Sara Knowlton
Apr 15, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Luis and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 12, 2021

They were pretty nice and polite, the salesman was real good at explaining all the features on each car we test drove , never felt pressure, but when we were inside signing papers I felt like it went reall More

by Jeremyscottdaugherty
Recommend Dealer
Yes
Employees Worked With
Matthew Thronson
Apr 14, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 11, 2021

Best Toyota dealership hands down!Zeb Freter was an Best Toyota dealership hands down! Zeb Freter was an amazing salesman and very kind and worked with me to find just what I was looking for!! I am a p More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Apr 13, 2021 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 09, 2021

Excelente vendedor, muy amable y respeta tus elecciones, sin dejar de ofrecer un buen servicio acorde a tus necesidades y lo mejor es que puedes negociar en español. More

by marcanokarolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Apr 13, 2021 -

Jim Norton Toyota Tulsa responded

Gracias por sus maravillosos comentarios. Siempre nos esforzamos por satisfacer las necesidades de nuestros clientes sin importar la situación. No dude en hacernos saber si tiene alguna inquietud sobre su vehículo. Sincaramente, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 09, 2021

James is awesome and he knows all Toyota and answer my questions. Best salesman I've every work with! I recommend Jimnorton Toyota- for all ur Toyota needs- More

by eatietz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

...
149
...