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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,315 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,315 reviews

March 27, 2021

The people were patient when I saw someone I knew and visited for awhile, Then took a test drive. Zeb and Shelly did a great job and helped us, went through the vehicle in depth, and it was a fast exper More

by nabee1978
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelly Smith, Zeb Freter
Mar 29, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Zeb and Shelly were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 24, 2021

I have owned many Toyotas in the past and was excited to find another great fit for me and my family! Confident I made a good choice. More

by megan.thomson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Koch
Mar 26, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 24, 2021

Zep was very helpful we told him what our budget was and he made sure that we got what we needed to be at.He also took the time to go over the vehicle’s functions and made sure we understood very pleased wi More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Mar 25, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Zep and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 23, 2021

Wes was so helpful and kind. We loved working with him and the dealership. We will definitely be back when we are in the market for another vehicle. More

by Melbarnes79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Koch
Mar 23, 2021 -

Jim Norton Toyota Tulsa responded

Hi Mel and thanks for the great feedback! We're very happy that Wes was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 23, 2021

Luis Rivas was patient and informative no high pressure he allowed the quality of the vehicle to speak for itself I drove away feeling I had paid a fair price and have been treated with respect thank you More

by ruthiebeadle
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Mar 23, 2021 -

Jim Norton Toyota Tulsa responded

Hello Ruthie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Luis was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 22, 2021

This was our 5th new vehicle that we had bought from Jim Norton. The customer service keeps us coming back. Robert (our salesman) and Shelly (our finance person) went above and beyond to make our experienc More

by tdg0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 21, 2021

After buying and leasing more than a baker’s dozen cars through the years, we wouldn’t know whom else to trust! They’re the best in every way! More

by DrJefferson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jim Norton Toyota Tulsa responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 21, 2021

We bought a beautiful Rav/4 today. We were very pleased with the experience. Zeb was so helpful and got us into our car quickly. We are very happy. More

by tjr804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Smith, Zeb Freter
Mar 23, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Zeb and our team were helpful during your visit and that you love your new Toyota RAV4. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 19, 2021

Love my new ride. Thanks to Wes and Kassidy! Had a great experience from beginning to end and I will be recommending to my friends and family. More

by Kgatewood2282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, Wes Koch
Mar 23, 2021 -

Jim Norton Toyota Tulsa responded

We love hearing about customers that have a terrific experience at Jim Norton Toyota. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 18, 2021

It was a pleasant and easy car purchasing experience. The salesman, Matt Thronson took excellent care of us and was able to answer all of our questions. We have been purchasing vehicles from Jim Norton for m More

by A Knox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Matthew Thronson
Mar 22, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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