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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,315 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,315 reviews

March 17, 2021

Dealership is clean friendly and inviting Matt Erwin was an awesome salesman not pushy very kind. I’m a single lady this is only the second car I have purchased on my own Matt made the experience AWESOME!! More

by cathyswadener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, Matthew Erwin
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Mar 19, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 15, 2021

Robert was great to work with. The vehicle I wanted wasn't available on my first visit, but later that day Robert had found one and I was driving it a few hours later. Great job! More

by FrontierNow
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your great review! We're glad to have Robert on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 15, 2021

We always buy Toyota. This is our 2nd Toyota. My mother in law has always had them. They’re amazing cars and Matt was awesome. More

by Cstevenholm
Recommend Dealer
Yes
Employees Worked With
Matthew Thronson
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Mar 17, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 14, 2021

Everyone must see Matthew Thronson. He went above and beyond what any other dealership was willing to do...I wouldn't waste my time or don't recommend anybody wasting there time by going to any other dea More

by samleuva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, Matthew Thronson
Report | Print
Mar 16, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 14, 2021

Had a great time picking out my fabulous Rav4 with Zeb. He was patient with all my questions and gained my trust. Thank you so much! More

by Marleen.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
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Mar 16, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 12, 2021

My wife and I were very pleased with Zeb. He did an exceptional job explaining everything and was very helpful setting up all the features. Very friendly and courteous. More

by Dugger.Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Smith, Zeb Freter
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Mar 15, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Zeb made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 12, 2021

Best auto buying experience we have had! Robert took the time to listen and get exactly what we wanted. When we came to pick it up, Robert went out with us twice to be sure we understood all the features More

by Peg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer
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Mar 16, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your new purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 09, 2021

Went here looking for a specific Toyota and Luis helped me pick out a brand new 2021 Tacoma! He was amazing and got me financed in my price range. He handled my trade so there was nothing left to do but dr More

by sergiofebres79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
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Mar 11, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 06, 2021

We really enjoyed our purchase experience because Devin was so funny, laid back, and knowledgeable about the Toyota Highlander. I would highly recommend you ask for Devin Roberts if your looking to buy fro More

by Largent417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
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Mar 09, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 06, 2021

Zack was very professional, knowledgeable, and polite. He made the car buying experience quick and easy. 10/10 recommend! Best car salesman in the area! More

by kdyer750
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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