Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,311 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership
View Awards

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,311 reviews

January 06, 2021

This is our 3rd Toyota purchased from Jim Norton. We have never had a bad experience with the entire staff. Alex was outstanding! He is new to selling cars and what he didn’t know he would double chec More

by Msbetty54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond, Alex Bloodworth
Report | Print
Jan 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 05, 2021

Matt was accommodating and personable. Matt was also accessible on a regular basis in the days post sale which are when most of the questions come up. More

by Habitate918
Recommend Dealer
Yes
Employees Worked With
Stefan Gerlei, Matthew Thronson
Report | Print
Jan 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your great review! We're glad to have Matt on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 04, 2021

Zach was one of the best car salesmen I have ever encountered. He answered all of our questions and never pressured us. We were really impressed with him and the gentleman in finance. We love our tru More

by Stevierayp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Owens
Report | Print
Jan 06, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Jan 07, 2021 -

Stevierayp responded

You guys did a great job!! Thanks again.

January 04, 2021

Good job friendly to work with professional no harassment professional professional 25 words is too many to ask for good job good job good job More

by Dr Chet
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2021 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 04, 2021

Zachary was extremely helpful throughout the whole process. I did not feel pressured to buy anything. I highly recommend Zachary if you are looking to buy. More

by briancgosnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Moore
Report | Print
Jan 06, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 02, 2021

Couldn't be happier with Matt's great customer service. He greeted me at the door and helped me get what I wanted. Thanks again! More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Matthew Erwin
Report | Print
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Jan 05, 2021 -

Doug responded

I also wanted to give Grant Geer a thumbs up for all he did in explaining the lease, and options for us to consider. He's very good at what he does and really cares about his customers!

Jan 06, 2021 -

Jim Norton Toyota Tulsa responded

Thanks again Doug, we'll be sure to share your additional kudos with Grant and are glad you had such a wonderful experience. A great start to 2021, congratulations again on your new Toyota!

January 02, 2021

Excelente compra y un trato excepcional por parte del personal en particular por el agente de ventas pedro Neris, gracias !! Estoy contento con mi compra. More

by jesus_godoy19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Neris
Report | Print
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

Gracias por el comentario entusiasta. Estamos orgullosos de nuestro servicio al cliente y hacemos todo lo posible para que nuestros clientes se vayan felices. Cuídate. Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 01, 2021

Luis made buying my car easy and he’s super nice and knowledgeable. His absolute best to work with me and get the best prices for me. More

by irene_cano_b
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Report | Print
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 01, 2021

Luis is very professional and knowledgeable. He answered all our questions and guided us throughout the process. We recommend him blindly and we'll be back once we need a new car. More

by marinesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Report | Print
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 31, 2020

Matthew and everyone involved was hospitable and knowledgeable. They worked with my budget and was able to find a great vehicle I am very happy with. Thank you all! More

by Vernonryanj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Knowlton, Matthew Erwin
Report | Print
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

1
...
152
153
154
...
332