Back

Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,311 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,311 reviews

December 28, 2020

Matthew was top-notch and made the whole buying experience easy and pleasurable. He was very knowledgeable, patient, and understanding of my requirements. Matthew was also able to negotiate an am More

by Misty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Erwin
Dec 30, 2020 -

Jim Norton Toyota Tulsa responded

Misty, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 28, 2020

Fantastic salesman, really made sure that we were comfortable and tried his absolute best to work with us and get the best prices for us. More

by long
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Gerlei
Dec 30, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 25, 2020

This was the best car buying experience my husband and I have ever had. No pressure, no smart comments when we had differing opinions. Just like shopping for a car with a friend or relative. We appreciat More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 24, 2020

Matt made buying my car easy and he’s super nice and knowledgeable. 100% will buy from Jim Norton, and especially Matt, again. First rate dealership and service. More

by croberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Gerlei, Matthew Erwin
Dec 29, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 23, 2020

Great experience Zak, Solomon and Chase great to work with! Everyone of these guys were very knowledgeable and professional.Definitely would not hesitate to refer our friends More

by Lgantt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Moore, Solomon Teklu
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

We are pleased to hear that you had an excellent experience with Zak, Solomon, Chase and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 23, 2020

If you’re looking for a non-pushy, laid back salesman this is your guy. Matt was awesome, and listened to my needs. He stayed in my price range, and worked me a great deal. They also have a great service More

by DHankins918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Erwin
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Jim Norton Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 23, 2020

I was having problems finding the right Tundra online and Matthew helped find the closest to what i wanted then happened onto the prefect truck. It was not what exactly what i was looking for but it was mo More

by jflattem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Erwin
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Matthew’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 23, 2020

Matt Erwin was great. He was focused on our needs and gave us personal attention and went out of his way to help us. It was a very easy process and we can’t say enough about Matt’s professional touch. G More

by Buonomort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Erwin
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 22, 2020

The first guy buzz he didn’t really work with us that well and didn’t care if we left without seeing the truck I wanted or to even get to know what kind of stuff I would like to see on a truck! I honestl More

by klane8807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy "Buz" Powers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Moore, Matthew Erwin
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Matthew's sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 18, 2020

Norton Toyota tries to always ensure you have a good experience and provide you with what you need. Buying a vehicle has always been a good experience. More

by kris holman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Barlow, Shawn Hammond
Dec 22, 2020 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

...
154
...