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Jim Norton Toyota Tulsa
Tulsa, OK
3,311 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,311 reviews
November 17, 2020
I bought a truck in the beginning of September. First, they failed to produce a title within 30 days. Then, they made a deal with my bank behind my back which ended in me overpaying Jim Norton my first mo they failed to produce a title within 30 days. Then, they made a deal with my bank behind my back which ended in me overpaying Jim Norton my first months payment by $30. I still have not received the $30 refund. I have spoken directly with the finance manager, Todd, on more than one occasion and they still have yet to send me a $30 check, even after telling me they would. This has been going on for weeks. I will not be returning for my next purchase. More
by Lucarter84
November 12, 2020
Robert was very helpful in finding me the car I was looking for and making sure all my wants were met! Thank you so much! looking for and making sure all my wants were met! Thank you so much! More
by DM
November 11, 2020
Service is not friendly, attentive. A simple thank you or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting More
by keeseemarshall390
Employees Worked With
November 04, 2020
Kevin was awesome! He was so friendly and provided everything to cater to my car rental needs. I highly recommend you going in to see Kevin! He’s the best. everything to cater to my car rental needs. I highly recommend you going in to see Kevin! He’s the best. More
by Devaughn W.
Employees Worked With
November 03, 2020
A real pleasure dealing with new car salesman Robert Blocker -- he make the transaction easy and problem free from beginning to end with all concerns answered. Blocker -- he make the transaction easy and problem free from beginning to end with all concerns answered. More
by fpharis1
Employees Worked With
November 02, 2020
Quedamos satisfechos con la compra de nuestra Rav4. El trato fue excelente, muy buena recomendación y en nuestro idioma 👍🏻 Estamos felices, Gracias por la atención trato fue excelente, muy buena recomendación y en nuestro idioma 👍🏻 Estamos felices, Gracias por la atención More
by Rosalina González
Employees Worked With
Luis Rivas
October 30, 2020
I was comfortable buying a new tundra from this dealership. They were friendly, helpful and informative and I felt they gave me a fair deal. dealership. They were friendly, helpful and informative and I felt they gave me a fair deal. More
by Debbie
October 28, 2020
Scott was amazing he got us what we wanted and we had an amazing experience with finance getting a great deal. Would recommend to anyone! amazing experience with finance getting a great deal. Would recommend to anyone! More
by Megallica30000
Employees Worked With
Scott Middleton, Kassidy Owens
October 28, 2020
When I purchased my first vehicle at Jim Norton I was very impressed with their customer service; so much so, that when we decided to update or vehicle, I had no doubt that Jim Norton would provide de pr very impressed with their customer service; so much so, that when we decided to update or vehicle, I had no doubt that Jim Norton would provide de professional service I was looking for! I was not disappointed! More
by allynmaher
Employees Worked With
Luis Rivas, Sara Knowlton
October 27, 2020
Amazing experience at Jim Norton Toyota. Would highly recommend! They got exactly what we wanted and asked for done for our family. Excellent customer service and they were very friendly. recommend! They got exactly what we wanted and asked for done for our family. Excellent customer service and they were very friendly. More
by Erin Cox
Employees Worked With
Scott Middleton, Kassidy Owens
