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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,346 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,346 reviews

December 23, 2020

If you’re looking for a non-pushy, laid back salesman this is your guy. Matt was awesome, and listened to my needs. He stayed in my price range, and worked me a great deal. They also have a great service More

by DHankins918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Erwin
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Jim Norton Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 23, 2020

I was having problems finding the right Tundra online and Matthew helped find the closest to what i wanted then happened onto the prefect truck. It was not what exactly what i was looking for but it was mo More

by jflattem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Erwin
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Matthew’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 23, 2020

Matt Erwin was great. He was focused on our needs and gave us personal attention and went out of his way to help us. It was a very easy process and we can’t say enough about Matt’s professional touch. G More

by Buonomort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Erwin
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 22, 2020

The first guy buzz he didn’t really work with us that well and didn’t care if we left without seeing the truck I wanted or to even get to know what kind of stuff I would like to see on a truck! I honestl More

by klane8807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy "Buz" Powers, Chase Moore, Matthew Erwin
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Matthew's sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 18, 2020

Norton Toyota tries to always ensure you have a good experience and provide you with what you need. Buying a vehicle has always been a good experience. More

by kris holman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Barlow, Shawn Hammond
Dec 22, 2020 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 16, 2020

Mr blocker was professional organized and knowledgeable about all of the products as well as led an extremely comprehensive orientation to my new car. Look forward to coming back in 2 years and getting an More

by merry-beeson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan Gerlei
Dec 17, 2020 -

Jim Norton Toyota Tulsa responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Robert and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 16, 2020

Very easy process throughout. Vehicle I wanted was in stock and Robert was knowledgeable of the truck and all of its,features and helped with set up after the sale More

by Lenrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 09, 2020

They made it so easy for me and I found the perfect car. I recommend coming here for your next car. I wouldn’t go anywhere else. More

by moulder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
Dec 11, 2020 -

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 09, 2020

This was the best car buying experience of my life! It was actually a stress-free pleasure to deal with every employee we spoke to. Robert Blocker was in contact with us for months leading up to our picki More

by bguthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Jim Norton Toyota Tulsa responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 08, 2020

The best car buying experience I have ever had. Devin made the transaction pleasant and anxiety free. Every question I had was answered and every thing I was told was followed through to the signing of More

by murrayt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts, Sara Knowlton
Dec 10, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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