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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,303 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,304 reviews

September 10, 2020

Zoua is a Blessing. She is honest and went beyond to make me happy. I got a van and a new friend. Thank you so much 💓 💗 More

by Jessica S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoua Vang, Shawn Hammond
Sep 11, 2020 -

Jim Norton Toyota Tulsa responded

Jessica, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Zoua went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 08, 2020

Devin is AMAZING!!! He definitely went out of his way for me. All of the staff is very friendly and super helpful. I definitely recommend them for all your car buying needs. It’s super clean super efficient, More

by tljjulien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts, Stefan Gerlei
Sep 10, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 08, 2020

Great work by Zach following up to make sure we got the car we wanted and maximized on the deals available. Zach was consistent and knowledgeable about the selling/buying process. Thanks Jim Norton, thank More

by rchitseko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Whittenberg, Jonathan Reimbold
Sep 10, 2020 -

Jim Norton Toyota Tulsa responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Zach was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 07, 2020

Great approach with making sure we found the car we wanted. Quick process from start to finish. Zack spent the time to make such we saw all the options. More

by devin.wilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Buckmaster
Sep 09, 2020 -

Jim Norton Toyota Tulsa responded

Devin, thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 07, 2020

Zoua was very helpful. She really helped us find exactly what we were looking for and taught us things along the way. It’s a great place! More

by caitlin.brumley16
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
Sep 09, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Zoua and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 07, 2020

We picked a 2020 Avalon Limited Hybrid from Jim Norton website and clicked link to indicate we wanted a test drive. Got a timely response by way of email from Robert Blocker and scheduled test drive for More

by DennisinBA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan Gerlei
Sep 09, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Robert able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 06, 2020

We had a couple of issues during the purchase process but the dealership did a good job of resolving them. This is our 3rd vehicle to purchase from Jim Norton. More

by Jkannady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Croke, John Caylor
Sep 08, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 05, 2020

Colson did a great job helping us find what we where looking for. Answered all my questions and didn’t pressure my to buy This is my second vehicle to buy from Jim Norton will probably buy more down More

by Dkam
Recommend Dealer
Yes
Employees Worked With
Colson Watson, John Caylor
Sep 08, 2020 -

Jim Norton Toyota Tulsa responded

Hi and thanks for the great feedback! We're very happy that Colson was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 05, 2020

Karyssa was short with my daughter and me. It was very strange, almost like she didn’t want us there. She offered no information and only answered questions about the vehicle we were test driving when di More

by Elisabeth3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karyssa Foster
Sep 08, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for writing, Elisabeth. We take our award-winning reputation & your feedback seriously and would like to discuss the details with you as soon as possible. Please contact our General Sales Manager, Holly McMurphy, at 918-317-7202, holly_mcmurphy@jimnortontoyota.com. Sincerely, Laura Morse, Director of Reputation Management, Jim Norton

September 04, 2020

Everyone was very friendly and helpful. They worked with me to find the right car at the right price. It was a simple and easy process. More

by sreed18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Benedek, Erick Croke
Sep 08, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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