Jim Norton Toyota Tulsa

Repeat Customer We have bought at least 5 vehicles from Jim Norton, and the vehicles have all been reliable and dependable. We enjoyed working with Grant ("Kiwi"), an We have bought at least 5 vehicles from Jim Norton, and the vehicles have all been reliable and dependable. We enjoyed working with Grant ("Kiwi"), and the finance person was nice also. More

Kiwi was the best car salesman I have worked with. He was very patient with me and knowledgeable about the vehicles I was looking at. However. I did feel bad that he had to return on his off day the very nex very patient with me and knowledgeable about the vehicles I was looking at. However. I did feel bad that he had to return on his off day the very next day to he the one that handed me my keys. He said it was his choice but I have a feeling it wasn’t. But he is fantastic at what he does. I can’t imagine working with anyone else. I loved the customer service that is provided but do not ever enjoy the long sales pitch the finance people have to go over with you. I brought my own loan from my credit union and still had to go through the sales pitch for the warranty. Also, had I not caught it, I wouldn’t have my Toyota certified warranty had I not caught it wasn’t in my paperwork. This is where I think being passed around to different people just complicate things. However, this is my only complaint. I will for sure refer family and friends to Kiwi and to this location. And I would return if I ever need to in the future. I am in love with my New Toyota Rav 4 More

This is my fourth auto purchase from Jim Norton Toyota. By far the best experience I’ve had. No pressure sale. King Williams was professional. Informative. And most important PATIENT! Thank you King! It’s By far the best experience I’ve had. No pressure sale. King Williams was professional. Informative. And most important PATIENT! Thank you King! It’s all about the customer. You and Jim Norton Toyota walk the walk and talk the talk! Clone this young man and you’ll shut down every dealership in town. More

Car owner here, bought my SUV from here and won't be doing it again. Live and learn... WARNING, watch out for the "Vehicle Condition Report" for price gouging. Example1: Engine air filter = <$10 but the doing it again. Live and learn... WARNING, watch out for the "Vehicle Condition Report" for price gouging. Example1: Engine air filter = <$10 but they'll quote $42.13. Example 2: Windshield wiper = < $20.00 but quoted $55.96. Example3: Irridium Spark Plug replacement is quoted at $346.52 but only cost $60ish.. There's a trend and I'm not gonna be part of it. More

I bought my last two cars at Jim Norton Toyota and was pleased to bring my husband back to purchase our first Camry as a couple! Shellie Sentel made our car shopping so wonderful and easy! She even helped pleased to bring my husband back to purchase our first Camry as a couple! Shellie Sentel made our car shopping so wonderful and easy! She even helped us pair our cell phone to the new car! We so appreciate the excellent customer service she provided. Sincerely, Diane and Mark Gappa More

I have never had better customer service than I've had at Jim Norton with misty. The finance Dept. Was fast and efficient also. Thanks to all of you! Jim Norton with misty. The finance Dept. Was fast and efficient also. Thanks to all of you! More

Grant was very polite and super helpful. He made out experience at Jim Norton Toyota super pleasant and very welcoming we felt right at home. experience at Jim Norton Toyota super pleasant and very welcoming we felt right at home. More

Grant was absolutely amazing I’m going to recommend him to everybody I know. He kept his word on everything he said and I feel as a customer that he looked out for my best interest. to everybody I know. He kept his word on everything he said and I feel as a customer that he looked out for my best interest. More

Everyone was very professional. Devin had the 2018 tahoe premier ready for me when I got there. The finance process was quick and painless. I would recommend this dealership to friends and family. premier ready for me when I got there. The finance process was quick and painless. I would recommend this dealership to friends and family. More

Jim Norton and Zoua Vang were diligent, accommodating, patient, and thorough with helping me purchase my vehicle. I started my search at another Toyota dealership where the experience was the total opposi patient, and thorough with helping me purchase my vehicle. I started my search at another Toyota dealership where the experience was the total opposite. At Jim Norton, I was met with a smile and handshake, at that point I knew I was where I needed to be! Thanks again!! Paul S. More