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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,014 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,014 reviews

August 25, 2018

Great saleman Great salesman Helps out our Burmese Zomi community very much .. Thanks Jimnorton for hiring him. He is a great help to our community. Thanks James More

by Jmuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2018 -

Jim Norton Toyota Tulsa responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 25, 2018

Second Highlander from the same dealership (‘11 and ‘18) They were patient and professional as we made our way through the buying process. Will not hesitate to return to Jim Norton Toyota for future purchase More

by Coye4532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dumas, Darren Hill
Aug 26, 2018 -

Jim Norton Toyota Tulsa responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 24, 2018

Superstar service going past all my expectations. Devon and his team worked tirelessly to get me into a very specific car within my budget. I took forever in selecting my car. They NEVER pressured me More

by Flamazing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Devin Roberts
Aug 26, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 24, 2018

Amazing experience!! After searching the internet for 3 weeks, I finally decided to go check out a 2016 Honda Civic. When inside Devin Roberts (best salesman ever), spoke More

by Kujomonkey2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts, Tyler Davidson
Aug 26, 2018 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 24, 2018

Tundra Upgrade! The first time I ever dealt with Jim Norton was at Jim Norton Collision Center. Jerry went above and beyond what I expected and earned my respect for More

by Wayne V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Eades & Jerry Small, Tyler Kiesau, Andy Currey, Charity S. Farris-Smith
Aug 26, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 24, 2018

Laketa Review I came in to Jim Norton Toyota on a Monday and had the best experience buying a car for the first time out of all the times of car shopped before. I h More

by MsPurple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts, Tyler Davidson
Aug 26, 2018 -

Jim Norton Toyota Tulsa responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 24, 2018

Treated Luke Repeat Buyers This is an internet buy 250 miles from home. From the first contact, thoughout the process and after the sale we we're treated like local, repeat buye More

by Bob Ingle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach in service, Andy Currey, Eddie Saxon, Devin Roberts
Aug 26, 2018 -

Jim Norton Toyota Tulsa responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 24, 2018

JNT: a class act The salesman Devin was very friendly and invaluable in helping me find the right vehicle to match my needs and budget. I’m satisfied with the deal I r More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
Aug 26, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 23, 2018

New car purchase Good experience. Thank you for helping me with my purchase. I plan for this to be my final car purchase ever as I am 76 More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Zoua Vang
Aug 23, 2018 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 23, 2018

Purchase of my jeep I had a great experience! I was treated with care and that my purchase mattered and I didn't feel like I was just another sale Devin took the time to More

by Luketheduke_91
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
Aug 26, 2018 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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