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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,315 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,315 reviews

August 01, 2019

Best place to get your number 1 Toyota. Zoua Vang is the best person to deal with. Highly recommended her. She easy to talk to and make thing happen. Zoua is what I call hope. She will try h More

by Thailee1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
Aug 01, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 31, 2019

Overall solid experience. I have been bringing my Toyota up to this dealership for years and the experience of buying a new Corolla was just as pleasant and customer service or More

by Aquarius1715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald
Aug 01, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 30, 2019

I got a GREAT DEAL on a Tacoma I was just going to test drive a Tacoma, my salesman, Marquis, told me all about the truck and said something that made sense: why waste your day runn More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Andy Currey, Marqui Walker
Jul 30, 2019 -

Jim Norton Toyota Tulsa responded

Debbie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, David Shin - General Sales Manager

July 30, 2019

Best Sales Experience Ever I just leased a Toyota Tacoma from Jim Norton Toyota / Misty McDonald and had the best sales experience ever. I want to give a great big "Thank You" More

by New to Oklahoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Currey, Misty McDonald
Aug 01, 2019 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 29, 2019

New 4Runner Owner! Great customer service at an excellent price. I would definitely recommend this dealership and it’s employees! I instantly felt like part of the famil More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Shelly Smith
Jul 30, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

July 27, 2019

Amazing Experience# We put our information into the dealership's website to get an estimate on what our Jeep would trade in for. Katelyn contacted my husband to schedule More

by tracknut82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kiesau, Katelyn Cashion, Tony Allen, Joshua Bisson
Jul 28, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 25, 2019

Very friendly!! The worker here are super good at dealing at what you want. They can get you in and out with a car in no time. They are friendly and answer to any que More

by Maichoua1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Zoua Vang
Jul 28, 2019 -

Jim Norton Toyota Tulsa responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 22, 2019

Jim Norton Toyota Rocks! I just purchased a 2019 Avalon Hybrid, and the process went perfectly! My Sales Consultant, Katelyn Cashion, Worked tirelessly to help me find the p More

by Laramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Katelyn Cashion
Jul 23, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 21, 2019

Amazing We walked in knowing what we wanted and got everything done before lunch! Overall great experience with great staff! Thank you Devin and Doug for assi More

by sierracm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Roberts, Douglas Green
Jul 21, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 20, 2019

Amazing! Very patient and understanding, went over everything helped program the car so very helpful. Couldn't have asked for a better experience purchasing a More

by Kari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Grant Geer, Shellie Sentel
Jul 21, 2019 -

Jim Norton Toyota Tulsa responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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