Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Gibson Freter
Refer Me
Gibson Freter
New Car Sales Manager
Jim Norton Toyota Tulsa
9809 South Memorial Drive
Tulsa, OK 74133
31 Reviews
I started at Jim Norton many years ago as a New Car Sales Rep and was promoted a few years later to New Car Sales Manager. I enjoy helping our customers, and it's always a special treat when one of the customers I sold years ago comes back in to work with someone from my team!
Read more31 Reviews
Write a Review
31 Reviews of Gibson Freter
April 15, 2024
Showed us very nice cars and listened to what my wife wanted. Found the new Venza. Great car. Toyota is dumb for discontinuing this car. wanted. Found the new Venza. Great car. Toyota is dumb for discontinuing this car. More
by WOODMAN424
Verified CustomerOther Employees Tagged: Zachary Ellison
Helpful 
April 10, 2024
We loved working with Jacob Jennings! He really knew his stuff about the Toyota brand and all the different features of the vehicles. My wife wanted a specific car and trim package and he He really knew his stuff about the Toyota brand and all the different features of the vehicles. My wife wanted a specific car and trim package and he made it happen. More
by FLETCHER7
Other Employees Tagged: Brant Gamble, Jacob Jennings
April 06, 2024
Communication from the dealership sucks. I couldn’t get a response from anyone. Even after leaving a 1-star review on Google. I had to go up there to speak with someone in person. It was the I couldn’t get a response from anyone. Even after leaving a 1-star review on Google. I had to go up there to speak with someone in person. It was the only way I could get somewhere with them. More
by SHERRILANNING
Other Employees Tagged: Jacob Lopez, Brandon Fisher
March 25, 2024
Excellent service as always. Greeted and made to feel important and updated on what was going to be done with the truck. Greeted and made to feel important and updated on what was going to be done with the truck. More
by jas_ruth
Other Employees Tagged: Brandon Barlow, Auston Foster
March 22, 2024
Pleasant comfortable experience overall and associate was knowledgeable and accommodating . Facility was exceptional and inviting. knowledgeable and accommodating . Facility was exceptional and inviting. More
by DRJCARABELLO23
Other Employees Tagged: Lisa Tarrant
November 02, 2022
Mychal Zambrano was awesome to work with! He got our deal done in no time! I’ll buy every vehicle from now on from Jim Norton! They did exactly what they promised and then some!! We got the He got our deal done in no time! I’ll buy every vehicle from now on from Jim Norton! They did exactly what they promised and then some!! We got the exact 4- Runner we wanted! Thanks again Mychal and Jim Norton Toyota!! More
by Sbranscum
Other Employees Tagged: Zeb Freter , Mychal Zambrano
February 23, 2022
We were very excited to purchase a new car from this dealership. We got on the wait list for our dream car and waited to hear good news on the arrival of the car. The dealership did a great job of findi dealership. We got on the wait list for our dream car and waited to hear good news on the arrival of the car. The dealership did a great job of finding the car much sooner than we expected. Although, the car arrived when we were out of town for business, so could not pick it up the day it arrived. We had to fight for the dealership to hold the car until our return with threats of easily selling it to another customer who could buy it sooner. After negotiations, the dealership agreed to hold the car for us. We asked where it would be held: the front of the dealership. We requested the car be secured in a open parking space in the back to protect it until our return, since it was essentially a sold vehicle. Again, we had to fight for this, but they did oblige. The dealership would not lose any money in either of these cases to care for our car and work with us to make a sale. Had they been willing and cheerful about working with us to make the sale, this would be a much different review. The enormous sign in their dealership says 'Your Service is Our Pleasure' but this was not the case. Then the fact that the car was parked at the dealership for a short time at no cost to the dealership was used against us in negotiations in the form of a $600 increase in price on a previously agreed upon item and decreased flexibility in negotiations. This fact was brought up many times to be used against us throughout the process of buying the car as an excuse to not consider any of our negotiations/ requests. I can list more examples, but I will end here. I felt as though we had to fight for customer service rather than the helpful, positive customer-focused service they advertise. To end on a positive note, our salesman was wonderful throughout the process and it is unfortunate he has to work under this leadership. More
by Anonymous
Other Employees Tagged: Daniel Hill
August 31, 2021
I would highly recommend Joe K and the team at Jim Norton Toyota. Joe kept excellent communication throughout the buying process and made my purchase painless. If you want someone who takes pride in product Toyota. Joe kept excellent communication throughout the buying process and made my purchase painless. If you want someone who takes pride in product knowledge and customer service, go see Joe. More
by gradski_s
Other Employees Tagged: Joe Krautheim, Jonathan Reimbold , Sara Knowlton, Brandon Lewis
August 16, 2021
Zeb was helpful in many areas for me as a new car buyer. His knowledge., professionalism in car sales and compliance were outstanding! I would recommend this dealership to my friends and family! His knowledge., professionalism in car sales and compliance were outstanding! I would recommend this dealership to my friends and family! More
by Kaylynnanderson
Other Employees Tagged: Jonathan Reimbold, Zeb Freter , Kassidy Owens
Dealership Inventory (277 Vehicles)
