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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,315 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,315 reviews

July 10, 2019

Overall good experience Had several thoughts of how to best use my budget for a car, Misty and everyone there helped me work through all my options and I ended up Happy with More

by Happy Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Misty McDonald
Jul 10, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 09, 2019

Fantastic Experience Hands down this was the BEST experience I've ever had purchasing a car. Misty McDonald was the perfect sales woman for me. She asked me questions, li More

by phyllisjshelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Misty McDonald
Jul 09, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for your review, Phyllis! Happy customers are our goal and our mission at Jim Norton Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 08, 2019

It was great! We appreciate Shellie Sentel working with us thru this purchase and appreciate her patience! She did a great job! Luis was also great to work with More

by SS Poke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Andy Currey, Shellie Sentel
Jul 08, 2019 -

Jim Norton Toyota Tulsa responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Shellie and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 07, 2019

Thorough Shellie Sentel made sure the Highlander was perfect for our needs. We both drove it and even parked it in our garage to make sure it fit! Shellie mad More

by Highlandergal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Clay, Marie Bowers, Shellie Sentel, Tony Allen
Jul 07, 2019 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 07, 2019

new car purchase all personnel took the time to make me feel comfortable and no sales pressure. they allowed me to take my time and showed me whatever i wanted see an More

by thecrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric cooper greg foster earnie plumbtree
Jul 07, 2019 -

Jim Norton Toyota Tulsa responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 06, 2019

Excellent salesman Misty spent a lot of time trying to find a vehicle suitable for my needs. She listened to what I had to say and eventually found me the perfect car. More

by sully53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Buckmaster, Misty McDonald
Jul 07, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 02, 2019

ABSOLUTELY GREAT! SHELLY SMITH WENT ABOVE AND BEYOND FOR US. SHE ACTUALLY LISTENED TO WHAT WE WERE LOOKING FOR FINANCIALLY WITHOUT ALL THE PRESSURE WE'VE EXPERIENCED AT More

by cjh4555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Victoria Benedek, Shelly Smith
Jul 02, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! Our entire team works hard to deliver the highest quality customer service to each and every guest. I will gladly share your compliments with Shelly and the team. Congratulations on your purchase and we look forward to helping you again down the road. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 01, 2019

Shelly Smith at Jim Norton Was Fantastic to Work with I purchased a certified preowned Camry from Jim Norton. Everyone at the dealership was very professional, friendly, and courteous. The sales consult More

by JEON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Shelly Smith
Jul 01, 2019 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 30, 2019

Great Customer Service Very helpful, low pressure customer service. Everyone was super friendly and a very nice and clean business. Would definitely return for our next Toyo More

by Tina Witten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Misty McDonald
Jul 01, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for your review, Tina! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 28, 2019

Super easy to deal with! Misty was great, knows her stuff! The entire process was very easy. I have purchased quite a few cars in my lifetime and this was by far the easiest More

by sspeir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald
Jun 30, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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