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Jim Norton Toyota Tulsa
Tulsa, OK
3,317 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,317 reviews
December 21, 2018
A great deal on a new van!!!! Brad Mincer got us a beautiful new van with luxury features for a modest price! Jim Norton found us the best interest rate and managed to keep to a bu Brad Mincer got us a beautiful new van with luxury features for a modest price! Jim Norton found us the best interest rate and managed to keep to a budget while still adding 2 extra features AND a premium extendec warranty program! What a great experience and a great Christmas gift! More
by Thehudsonfam
Employees Worked With
Brad Mincer, Adam Buckmaster
December 21, 2018
Sales sales rep was very friendly and proffesional. He was also was able to answer all our questions and very helpful and this make us decide tobuyour new sales rep was very friendly and proffesional. He was also was able to answer all our questions and very helpful and this make us decide tobuyour new RAV4 same day More
by Elpropio
December 11, 2018
Beyond Enjoyable We trade cars often, so we have dealt with several dealers. This was by far the most enjoyable experience we have had to date. Made deal over the phon We trade cars often, so we have dealt with several dealers. This was by far the most enjoyable experience we have had to date. Made deal over the phone and drove 6 hrs, everything was as stated. Highly reccomend Louis as well. More
by KScouple
Employees Worked With
Josh Lambert , Luis Flores, Adam Buckmaster
December 08, 2018
Highly Satisfied. Brad did a great job at explains every step of the contract and financing and very patient with myself and my cousin during the negotiations. I would Brad did a great job at explains every step of the contract and financing and very patient with myself and my cousin during the negotiations. I would highly recommend Brad and the dealership to my friends and family that are wanting to purchase a new vehicle. More
by Glitter Girl
Employees Worked With
Brad Mincer
December 05, 2018
Absolute chaos, lack of professionalism and organization Bullets: - They spent over an hour recreating the sales documents because the first FOUR times they had the wrong information (VIN, Mileage, VEHIC Bullets: - They spent over an hour recreating the sales documents because the first FOUR times they had the wrong information (VIN, Mileage, VEHICLE....THE WRONG VEHICLE, Name, Address, Literally everything) To make it worse, I had to be the one to catch all the incorrect pieces after the finance manager assured me, TWICE, the VIN was correct. It wasn't. - Afterward the sales associate spent nearly 45 minutes looking for the second set of keys, which could've been done while we were doing the paper work with the finance guy, then told me they'd mail them to me since I lived 2 hours away. THEY NEVER FOUND THEM. I had to call them repeatedly over several days to get them to resolve the situation and the only way to get the extra set was to drive all they way out to Tulsa again to get new keys cut, which they refused to reimburse me for (Gas, tolls, and milage). - I thought it was finally over, BUT WAIT, THERES MORE! I waited 3 weeks for my title so I could go register my new truck, it never came in the mail. I called the dealership and THEY COULDN'T FIND MY NAME IN THEIR SYSTEM. Come to find out, they put my name in their system incorrectly; we finally found it by my phone number. So down to the real gem of this part, the reason I never received my title was due to an incorrect address they put on the letter (and title), then THEY NEVER CALLED ME TO LET ME KNOW AND GET IT STRAIGHTENED OUT. So, after finally getting my title, past the 30 day registration window, I went to the tag agency and had to pay penalties for late registration....guess who's stuck with that bill? PHENOMENAL. More
by Disappointed car buyer
November 29, 2018
Great Experience This is my fifth new car from Jim Norton in 11 years. Always a great experience from sales to service and in between. I will be back to trade in a few This is my fifth new car from Jim Norton in 11 years. Always a great experience from sales to service and in between. I will be back to trade in a few years. More
by 11bflyer
November 28, 2018
Their motto “We work for you” felt true This dealership actually made the car buying process enjoyable! I’ve been to several different places, including another Toyota dealership, but none h This dealership actually made the car buying process enjoyable! I’ve been to several different places, including another Toyota dealership, but none had the customer service of Jim Norton. They gave me respect without pressuring me into any deal. I left feeling good about the purchase. More
by VictoriaB
November 28, 2018
Best dealership ever! Our salesman, Sean Connelly, and our finance man, Grant Geer, were great! There were no high-pressure sales techniques or "arm-twisting" with either Our salesman, Sean Connelly, and our finance man, Grant Geer, were great! There were no high-pressure sales techniques or "arm-twisting" with either of them. They were engaging, professional and just the perfect people to get us into a new car.They were willing to wait for us to decide what we needed to do without bothering us with phone calls or texting pressure. I would highly recommend both of these men to anyone purchasing a Toyota. JIm Norton Toyota is THE place to go for your new car! More
by Highlander Fan
Employees Worked With
Sean Connelly, Grant Geer
November 28, 2018
Great experience!! In less than 24 hours I have the car that I wanted and it was an absolute joy working with Adam Buckmaster - in the business office!! He got me a real In less than 24 hours I have the car that I wanted and it was an absolute joy working with Adam Buckmaster - in the business office!! He got me a really good interest rate on the loan & the paperwork was a breeze. My salesman was Brad Mincer- I could not have had a better representative of Jim Norton Toyota. Everyone I had contact with genuinely care and want their customers happy. The car I traded in I purchased at Jim Norton Toyota- so they must be doing something right. More
by Cheapchick
November 27, 2018
Excellent service! Excellent inventory! Excellent place to b Everything about our buying experience at Jim Nortons was excellent. After a volley of texts back and forth a few days prior to going in between Bran Everything about our buying experience at Jim Nortons was excellent. After a volley of texts back and forth a few days prior to going in between Brandon and myself my family and I popped in on black friday to take a look at a rav4 for my wife. Honestly it was more for a test drive than anything else because we still weren't sure what vehicle she wanted but if we found "THE ONE" we were ready to play. When we came in first thing in the morning they were already pretty busy but that did not stop them from being readily available for us. At this point we met Mr.Friday, I told him from the get exactly what I wanted, what I wanted to spend etc. And he got straight to work for us. He found the exact car we wanted, in the price range we were willing to spend and made it happen. Instead of being like previous car dealer experiences I've had at other places trying to shove a vehicle down your throat that you dont particularly want in a price range that isn't in the budget he waved the magic wand and put this rav4 in our driveway. I highly recommend this dealership, they have a vast inventory, knowledgable and friendly staff (especially Mr.Friday), a large volume of lenders for just about any credit situation, and pressure free environment that gives you room to make your own decision. We will more than likely be life long customers. Go down to Jim Nortons and get you a new car they will make it happen! See my guy Friday! More
by Codyrosenquist87
