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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,211 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,212 reviews

August 08, 2017

Daniel Tanner - Great Salesman! My wife and I had a great experience at Jim Norton Toyota. Daniel our salesman was very helpful and informative through the whole process. We love our More

by adam jarvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Daniel Tanner
Aug 08, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new C-HR, Adam! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Daniel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 08, 2017

Happy Being in a unique position with low credit and full time student this is the first place that took the time to get me in a vehicle . And I ended up w More

by Courtney B Barker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haase, Kord Padilla
Aug 08, 2017 -

Jim Norton Toyota Tulsa responded

Courtney, thank you for your wonderful feedback and congratulations on your new car! At Jim Norton Toyota, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 07, 2017

Knowledgeable, professional, exceeds customer expectations. Dealership is well organized and staffed.Grant, the salesperson was helpful, understanding, patient, and shared in our excitement. Kyle, finance, work More

by Le
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Krotzer, Grant "KIWI" Aumua
Aug 08, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback, Le. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Grant and Kyle. Please let us know if we can ever help you in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 07, 2017

Awesome experience!!!! Upon our arrival to the dealership we were graciously greeted by the best saleman ever, Grant A. We didn't know exactly what we were looking for, so w More

by Soccermomcar82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant "KIWI" Aumua
Aug 08, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Grant assisted you in such a professional manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 06, 2017

Very helpful. Before my visit I was turned down at all the dealerships because I had no credit. Todd did his best to look for a car that I wanted and could afford. More

by PoisedSkydiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts
Aug 07, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. At Jim Norton Toyota, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions or concerns. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 05, 2017

Excellent experience all around Much credit to JNToyota for our experience today. Extremely impressed by salesman Derrick Lawrence. So respectful, so polite, so very helpful. We had More

by Clint9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence
Aug 07, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Derrick was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 05, 2017

Awesome Very friendly all around I even had my son by his very first car today thanks for all the help from everyone very amazing experience will definitely b More

by Melissa Beaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Reed, Angela Hobbs
Aug 07, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your son with a pleasant time purchasing a new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 04, 2017

Professional and thorough ! Grant Aumua was our greatest asset! We told him what we were looking for and he delivered! He was not in any way pushy! He helped in trading in our c More

by Davenport's 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Jeremy Swigart, Grant "KIWI" Aumua
Aug 07, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! Grant is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new vehicle has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist and we couldn't be happier that you enjoyed your time with us. Thank you for taking the time to notice those efforts and leaving us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 03, 2017

Excellent first time buying experience This was an excellent experience. They quickly responded by email and text to any questions I had. When we came into The dealership for our appointme More

by Wilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy "Buzz" Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Reed, Grant "KIWI" Aumua
Aug 04, 2017 -

Jim Norton Toyota Tulsa responded

It was a pleasure to read about your first buying experience working with Grant. Congratulations on your new car! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 01, 2017

Great place. Dealerships are so stressful sometimes. Grant Geer took great care of me & made sure to get me a good deal on my RAV4! Brian in finance was so awesome More

by Gcrosslin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Grant Geer
Aug 02, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review and congratulations on your new car! I am so pleased that Grant and Brian were able to provide you with such exceptional service. Enjoy your new Toyota RAV4! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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