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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,309 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,309 reviews

September 12, 2017

GREAT EXPERIENCE. I recently bought a Toyota 86 which is a small two door car. I found out I was expecting about a month after I had got the car. I had been stressing a More

by Tashinajanell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kiesau, Matthew Mitchell
Sep 13, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! We appreciate your feedback and are happy to hear that Tyler and Matthew were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 10, 2017

No games, wonderful experience We met with Grant Aumua when we arrived at Jim Norton. We found him to be very friendly and, more importantly, straight forward. We explained our situ More

by JAbel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant "KIWI" Aumua, Matthew Mitchell
Sep 11, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! We appreciate your feedback and are happy to hear that Grant was able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 10, 2017

Wonderful First Experience! Will be back! I came to Jim Norton looking for a "new to me" car after being involved in a terrible auto accident, and totaling my car. We also had a very strict bu More

by mk1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant "KIWI" Aumua
Sep 11, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this marvelous review and congratulations on your new car! I am so pleased that Grant was able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 09, 2017

Review They worked hard to get us the car we wanted and everyone was so nice and accomodating!! Love our new CHR 😍 Derek is a great salesman!! More

by Rhondalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Massey is great!, Brian Smith, Derrick Lawrence
Sep 11, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback and congratulations on your new CHR! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Derek. Please let us know if we can ever help you in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 09, 2017

ABSOLUTELY PERFECT!! Our first experience at a large dealership was at Jim Norton. I cannot express how amazing our experience was when buying our car. Todd was so patient More

by Rob&Lori2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Todd Roberts
Sep 11, 2017 -

Jim Norton Toyota Tulsa responded

I am happy to hear your time spent with Todd and Kord was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 09, 2017

Great customer service!! I had a great experience at Jim Norton Toyota. The salesman Grant was awesome and super helpful! I would seriously recommend anyone buy a car from thi More

by tc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant "KIWI" Aumua, Matthew Mitchell
Sep 11, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Grant and Mattie were there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 07, 2017

Wonderful experience We had a very professional and customer driven experience. They were so kind with patience and attention during our choosing / options process. High More

by Great experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Derrick Lawrence
Sep 08, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the awesome feedback! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such a professional manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 07, 2017

Making it worth the wait We picked out a recent trade in on Saturday of a holiday weekend. The vehicle hadn't been thru service or detail shop yet by the time we worked up a d More

by Jeff H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Juan Moreno
Sep 08, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this review, Jeff. We are pleased to hear that Todd was able to provide an overall positive experience. Enjoy your new vehicle! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 07, 2017

Derrick Lawrence My sister and I went to look for a used car ar Jim norton Toyota a few weeks ago. We did not end up buying, but Had a great experience with Derrick. W More

by Taylorhurd15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lawrence
Sep 08, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this great review! I am so pleased that Derrick was able to provide you with such exceptional service. We look froward to seeing you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 05, 2017

Excellent experience buying an older used car. Joe was very knowledgeable, and friendly. The whole experience was easy. Joe helped me return the rent car. Really went the extra mile. Would recom More

by Mayde3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Joe Krautheim
Sep 07, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review! I'm glad to hear that Joe was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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