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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,311 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,311 reviews

July 07, 2017

Great People! Everyone at Jim Norton helped me to get the best deal possible on my new truck. The staff are friendly, customer oriented, and top notch! I would reco More

by CoreyLR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Juan Moreno
Jul 13, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Dalton and Juan were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 07, 2017

Good Service We worked with Robert Blocker on 7/6/2017 - he provided excellent service - understood our need, provided us with options, left satisfied with our cho More

by T Schadle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kord Padilla
Jul 13, 2017 -

Jim Norton Toyota Tulsa responded

I am happy to hear that your time spent with Robert was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 05, 2017

Quick, easy, comfortable. In and out in a decent amount of time. I was very picky and specific about what Tacoma I wanted. They couldn't accommodate me on the exact truck I wan More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new TRD Off Road! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 04, 2017

Great dealership Jim Norton was by far the nicest dealership we went to in the Tulsa area. Nice showroom and people seemed friendly. They actually acted like they wan More

by Sking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Tyler Kiesau
Jul 05, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 04, 2017

Best Sales Experience So Far Todd was exactly the person we needed. We weren't sure just what we were looking for and Todd took the time to let us test drive several vehicles. He More

by Storm1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Todd Roberts
Jul 05, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review. We are very happy to hear that Todd and Kord could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 03, 2017

Excellent experience Answered all queries. The process was smooth. Definitely refer to other. Got the car of my choice, excellent service. Good ambience of the dealership, More

by Himanshu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Hobbs
Jul 05, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy your new vehicle and we look forward to hopefully doing business with you again in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

Jul 05, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy your new vehicle and we look forward to hopefully doing business with you again in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 03, 2017

Great Dealership Very professional and courteous personnel. I love doing my car business at Jim Norton Toyota. I've bought two Camrys from them and will definitely be More

by Ronald Ivey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hembree, Tyson Hoyt, Innessa Schwartz
Jul 05, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review, Ronald! I’m glad to hear that our team was professional and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 02, 2017

We had great experience buying our Toyota Prius Our sales person was very knowledgeable and friendly. They worked with us on the price and gave a great deal. Our experience with Finance person was g More

by Sridevi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Reimbold, Kamran Karimi, Juan Moreno
Jul 05, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for your awesome review and congratulations on your new Toyota Prius! I’m glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 01, 2017

Brand new car same feel My brand new 2017 Toyota Sienna is awesome! The drive was no different than my old car, which is great for my kids since that's what they were used! I More

by Mkl18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard in finance was also great! He helped us with all the fun papers., Angela Hobbs
Jul 05, 2017 -

Jim Norton Toyota Tulsa responded

I am happy to hear that your time spent with Angela was pleasant. Congratulations on your new 2017 Toyota Sienna! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 01, 2017

Outstanding customer service in a friendly atmosphere! I was a little apprehensive about buying my first car, especially at such a large dealership. However, after talking with Grant Geer I was confident t More

by Jack F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Juan Moreno
Jul 05, 2017 -

Jim Norton Toyota Tulsa responded

Jack, it was a pleasure to read about your first buying experience working with Grant. Congratulations on your new Toyota Corolla! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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