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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,368 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,368 reviews

June 18, 2017

No pressure, friendly and efficient. Brad made buying this car relaxed and easy. He was prepared and had answers for all of my questions. Everyone was very helpful and I never felt pres More

by MSPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Andreasen, Brad Mincer
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Brad and Joel were able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 17, 2017

Great experience My experiences with Jim Norton Toyota including the service department are so positive it's one of the reasons I own two Toyotas in the first place. B More

by Grudgingminivandriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kiesau
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the feedback! We are happy to hear of your positive experience at Jim Norton Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 17, 2017

Best car dealer experience we have ever found. JIm Norton Toyota sold us our first Camry in 2007. 48 hours later we were rear ended, totaling our new car. Even after negotiating with every supervis More

by Happynanaof5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Collins -sales, Kord Padilla, Shaun Hembree, Jonathan Reimbold, Matt Rodgers
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 17, 2017

Great experience! Loved working with Jacqueline! She was enthusiastic, patient, answered all my questions and was a delight to work with! I would highly recommend Jim N More

by Renee Appleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Cagle, Juan Moreno
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

Reviews like yours are truly a breath of fresh air! Jacqueline is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 17, 2017

Great customer service I'm so happy we chose to go with Jim Norton Toyota. Every staff member we dealt with was so helpful and friendly. Friday pulled up all three cars qui More

by Ang4474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Krotzer
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 16, 2017

Happy customer! Richard Haase was my contact person in this transaction. I could not have been treated more fairly.This was my second sale at Norton Toyota. I will be More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haase
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Gordon. I’m very happy to hear that Richard could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 16, 2017

good experience This was my first service visit with my new car for a 10,000 mile service. It was a good visit which started with the greeting from the check in lady More

by Excellent first service visit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Jim Norton Toyota for your vehicle needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2017

Best experience & vert professional. This dealership was very professional. The atmosphere and sales associates were very friendly. This was my first experience buying a car. They explain More

by Laurel1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Cagle
Jun 16, 2017 -

Jim Norton Toyota Tulsa responded

It was a pleasure to read about your first buying experience working with Jacqueline. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2017

Thanks Jacqueline! We appreciate all of Jacqueline's personal attention. Thank you for helping make our experience painless! We will see you again, and we love our RAV 4 More

by Angela Toy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Cagle, Juan Moreno
Jun 16, 2017 -

Jim Norton Toyota Tulsa responded

Angela, thank you so much for this excellent feedback and congratulations on your new Toyota RAV4! I am grateful to hear that Jacqueline worked hard enough to make your purchase completely painless. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2017

Best car buying experience for last 20 years All staff exceeding friendly and knowledgeable. The whole experience from selecting vehicle to final arrangements of trade in and financing was first More

by Doc214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kiesau
Jun 16, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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