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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,325 reviews

March 31, 2017

Excellent Service Dept. The JNT service dept. is quick and efficient. I always wait on my vehicle and am surprised by how quick they get things done and have me on my way. More

by Robert Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Fry
Apr 01, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for the great feedback, Robert! I am pleased that our staff was able to provide you with a quick and efficient service experience. Please don't hesitate to contact us if you have any questions or concerns about your car. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 31, 2017

Gibson Freter Gibson made this the most pleasant auto purchasing experience of my (nearly 6o years) life. He took my internet inquiry and all negotiations took pla More

by Veronica Kave
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2017 -

Jim Norton Toyota Tulsa responded

Veronica, thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Gibson and Joel were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 31, 2017

Personable salesman Jeremy Swigart is a great salesman. He showed interest and concern. He talked, he engaged, showed interest, unlike salesman that I talked to at oth More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Collins, Jeremy Swigart
Apr 01, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this marvelous review, Mike! I am so pleased that Jeremy was able to provide you with such exceptional service. We look forward to seeing you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 31, 2017

Wilford Friday and the Jim Norton Organization I want to send a BIG "Thank-you" to sales associate "Wilford Friday"! We were looking for a particular vehicle at the Jim Norton dealership and were More

by Murano Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Reed
Apr 01, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review and for traveling to Jim Norton Toyota from quite a distance to do your business. I am so pleased that Wilford was able to provide you with such exceptional service. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 11, 2017

Great buying experience, would highly recommend!!! I bought a very nice used Jeep Wrangler from Jim Norton Toyota of Tulsa. Was the best buying experience I have had. Very nice sales guys and in financ More

by trdscott
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Reed, Josh Evett
Mar 13, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for the awesome feedback and congratulations on your new Jeep Wrangler! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else automotive-related. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 08, 2017

Always get great service at JIm Nortons. Easy in and out. I am always met at my vehicle and shown to service desk. The service lady was very nice and helpful. I love that I have a nice café to wait with fre More

by kaddis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of her name but was a lady.
Mar 13, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 06, 2017

Easy Purchase We have not had trustworthy experiences with other dealers in Tulsa until working with Jim Norton Toyota. Each person we worked with was very helpful, More

by Jennifer Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim, Isaak Wangler
Mar 07, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for the wonderful compliments, Jennifer! We couldn't be more pleased to hear ourselves described as helpful, patient, knowledgeable and friendly. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 05, 2017

Sales people went beyond belief. David Dumas handled my 2017 Sienna purchase. David was fantastic throughout the process! He took extra time showing us the Sienna XLE features, Auto A More

by Dan Edwards
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome, David Dumas
Mar 06, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new 2017 Toyota Sienna, Dan! We appreciate your feedback and are happy to hear that David was able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 04, 2017

Smooth and easy!! Gibson helped me get my first car!! It was smooth and everything was ready by the time I reached the showroom! This is my first car and it was an easy More

by Dasika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Reed
Mar 06, 2017 -

Jim Norton Toyota Tulsa responded

It was a pleasure to read about your first buying experience working with Gibson. Congratulations on your new vehicle! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 03, 2017

Fantastic buying experience! David Dumas was our sales person. He was extremely friendly and knowledgeable of the vehicles we were looking at. I would not hesitate to tell someone More

by LeeWill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dumas
Mar 04, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know that David and our staff were able to provide you with friendly and pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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