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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,325 reviews

February 27, 2017

Salesman I would definitely recommend Levi Morarie to all my family and friends Makes buying a new car an easy and plesent experience . He puts all his custom More

by Holmes,Lendell 1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Morarie
Feb 28, 2017 -

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! We are very pleased that Levi could make your visit easy and pleasant, and we believe that's how every car buying experience should be. Enjoy your new vehicle! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 25, 2017

Always convenient and pleasant They are always customer service oriented and always make it convenient for me. Time is always a factor and they are prompt in their work and completi More

by Mark Hyskell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hembree
Feb 26, 2017 -

Jim Norton Toyota Tulsa responded

Mark, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Thank you for continually choosing Jim Norton Toyota for your vehicle needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 23, 2017

Informed/Efficient/Fast Service The young lady was informed and what she didn't know she found an answer. The staff are friendly and anxious to ensure your problems/questions are ad More

by Diane W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ohhhhh, I don't remember her name. She is pretty new employee, young, dark hair.
Feb 24, 2017 -

Jim Norton Toyota Tulsa responded

Diane, thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Jim Norton Toyota. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 07, 2017

Great People Very friendly sales staff. Contacted them online and had vehicle I was looking for ready when I arrived. Started out communicating with Tim Thompson More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Reed, Tim Thompson
Feb 24, 2017 -

Jim Norton Toyota Tulsa responded

Cody, thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Tim, Robert and Shane were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 07, 2017

A high-volume dealer that gives individual care The drop-off and pick-up were easy. I dealt with a competent service representative. When the job took longer than expected, I was given a rental car More

by RAV 4 guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 24, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for the positive feedback. I am very happy to hear that you enjoyed your visit here with us at Jim Norton Toyota. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

February 04, 2017

Purchase of Sequoia 2016 Robert Blocker was pleasant and helpful in quickly locating a 2016 Sequoia Limited that met our specifications. James Lowery handled the contract fla More

by Ten killer time.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lowery
Feb 07, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback and congratulations on your new 2016 Sequoia Limited! We appreciate your comments and are happy to hear that Robert and James were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 28, 2017

A pleasant sales experience We had a pretty good idea of what we were looking for in vehicle but had many questions. Robert Blocker found us the perfect 4Runner with everything w More

by #wenamedherRhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kord Padilla
Jan 30, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback and congratulations on your new Toyota 4Runner! We appreciate your comments and are happy to hear that Robert and Kord were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 24, 2017

Bought Certified used 2014 Avalon Josh Evette was very knowledgeable and professional to work with, had a small issue with the wheels being scuffed and we didn't see this since we purc More

by Trumpetman
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Evette
Jan 25, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for your awesome review and congratulations on your new Avalon! We're glad to hear that Josh was very knowledgeable and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 22, 2017

Great service, great people If you are looking for good people to deal with and not sure if you can get the car or truck of your dreams, but feel like you want to look into it, t More

by CaseyBart17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN BALLARD!, Todd Roberts, Shane Reed, Mark Trumble
Jan 24, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. At Jim Norton Toyota, we always strive to meet the needs of our customers no matter the situation. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 22, 2017

Came in on a whim and a trade-in, left with perfection What was intended to be a simple test drive turned into buying the SUV I've wanted for years. Nick was prodigiously helpful, earnestly seeking out the More

by Karyssa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Holley, Shouen Newsome
Jan 24, 2017 -

Jim Norton Toyota Tulsa responded

Karyssa, all of us at Jim Norton Toyota congratulate you on your new Toyota RAV4 and appreciate the opportunity you presented to earn your business! Nick is a great addition to our sales team and we are glad you had the opportunity to work with him. HIs ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. We look forward to seeing you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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