Jim Norton Toyota Tulsa

Excellent service Brent, is a excellent service rep, he had my car ready as promised. He he friendly and always ask how my husband is doing and to tell him hi. Trust t Brent, is a excellent service rep, he had my car ready as promised. He he friendly and always ask how my husband is doing and to tell him hi. Trust the work that the service center does on my vehicles. More

Great salesman! Our salesman, Dalton, was very friendly and courteous. He was helpful in pointing out the various features of the cars we drove and did not pressure Our salesman, Dalton, was very friendly and courteous. He was helpful in pointing out the various features of the cars we drove and did not pressure us to purchase. The free lunch and snow cones were an added bonus. More

Great experience Great sales experience. Our salesman was great. He was very informative and very helpful. He was able to answer all of our questions and found exactly Great sales experience. Our salesman was great. He was very informative and very helpful. He was able to answer all of our questions and found exactly what we were looking for! More

Excellent, great salesman!!! Mace Wilson was great and patient with me as I drove 8 cars(at least)! He really helped me by being so encouraging and trying to show me what I thou Mace Wilson was great and patient with me as I drove 8 cars(at least)! He really helped me by being so encouraging and trying to show me what I thought I wanted. He suggested the car I bought, at first I wasn't sure than said I would drive it. I ended up getting a Toyota Venza and I love it! He is a Jewel! Kyle was also efficient, I was in a hurry to go to my granddaughters birthday party and he was as fast as he could be. More

Amazing. Richard was amazing to deal with, he makes you feel comfortable and never pressures you. This is the 5th car we have bought from Richard. He listens Richard was amazing to deal with, he makes you feel comfortable and never pressures you. This is the 5th car we have bought from Richard. He listens to our needs and wants and goes out of his way to find a car with what we are looking for. More

Outstanding dealership. I just purchased a 2016 Tundra. I was amazed how hard everyone worked to get close to the payments I wanted. They did not try to get me into a truck I I just purchased a 2016 Tundra. I was amazed how hard everyone worked to get close to the payments I wanted. They did not try to get me into a truck I didn't want to make the payments work. Thank you for that. More

"Pleasant Experience" What a nice surprise to walk into a dealership and not feel like vultures were descending on me. The salesman was very professional and knowledgeable. What a nice surprise to walk into a dealership and not feel like vultures were descending on me. The salesman was very professional and knowledgeable. Thanks Richard Haase More

Always Double Check and Do Your Research I bought a 2012 Toyota Rav4 v6 Ltd 4wd last year. It had the transmission whining noise present when I bought it. I didn't know what it was so I end u I bought a 2012 Toyota Rav4 v6 Ltd 4wd last year. It had the transmission whining noise present when I bought it. I didn't know what it was so I end up purchasing the vehicle. After a few months of doing online searches, I found that my Rav4 did have the transmission issue. I was disappointed that they would sell a vehicle like that. I assume that they already knew there was tranny whine since it was certified. I took my rav4 to the shop and they did hear the whine as well, so I got my tranny changed (which was free due to powertrain warranty). A few weeks after getting the tranny work done, I checked my spare tire to find it as a 17" steelie. It was a 17" alloy that comes on the Ltd models when I first bought it. I assume someone swapped out my spare since I left my vehicle at the shop for a couple of days. I would have complained but this was a few weeks afterwards, so I know they would have claimed that it was not them. I always liked Jim Norton Toyota and have been serviced there many times. Now I'm not sure about going there anymore and I no longer own the Rav4. More

Very satisfied We recently purchased a Toyota 4Runner from Jim Norton Toyota. Our sales person, Robert Blocker, was knowledgeable, friendly, and helpful. It was a g We recently purchased a Toyota 4Runner from Jim Norton Toyota. Our sales person, Robert Blocker, was knowledgeable, friendly, and helpful. It was a great experience overall and I love my new 4Runner! More

Great car at an amazing price, plus the service was superb. I had been looking for a newer vehicle for about the past month since my previous one had been totaled in a rear end collision. I was getting very ti I had been looking for a newer vehicle for about the past month since my previous one had been totaled in a rear end collision. I was getting very tired of what I saw in my price range for what I wanted and needed. I looked to private owners and a vast number of dealerships but just didn't want to take the plunge UNTIL I pulled up to Jim Norton Toyota. We saw a Honda we wanted to take a closer look at due to the fact it was nicely priced and looked to be in great condition. At first it was like all of the other experiences, I was skeptical and deep down didn't feel like dishing out a load of cash for a car. When we pulled up Todd Roberts greeted us with a smile and the pleasantries you'd expect at a car dealership. But the nicest thing is he wasn't pushy but he was informative. In my mind, being a salesperson is not about making a deal happen no matter what, but it's about genuinely helping the person your selling to with the knowledge you have. That is what Todd did, he helped us with his knowledge and expertise. He was very professional and attentive to the needs we had. Once we had made the decision and made the deal happen with the car it was a breeze from then on forward and they had us out in no time with our beautiful new "to us" ride. I am VERY happy we went to Jim Norton Toyota and I will gladly recommend their services to anyone!!! Thank you Todd Roberts, Kyle Collins and the rest of the team for making this car buying experience a fun and enjoyable one! More